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Comfort Inn Randolph – reviews, photos

3.0 of 5
1374 North Main Street, Randolph, MA 02368
Hotel amenities
Comfort Inn Randolph
Ranked #1 of 1 hotels in Randolph
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    2
    15
    10
    1
    2
Date Rating
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“A Dump! Disgusting - Entire Hotel Smells of Smoke”
1 of 5 stars Reviewed 27 October 2010
4
people found this review helpful

The hallways in the hotel were disgusting, smelled of smoke. I booked the hotel on Hotwire which rated it two and a half stars. The hotel is not in good condition. The bathroom tile was in poor repair and moldy. The towel bars were rusty and gross. It is not a 2.5 star hotel in my opinion. I thought it was very pricey for a smelly, gross property. Next time I would call Hotwire and complain before I stayed there.

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask DSD2222 about Comfort Inn Randolph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiten Patel, General Manager at Comfort Inn Randolph, responded to this review
10 November 2010
We are exteremly apologetic for the Experience you had at our Hotel during you recent Stay. We want to assure you that all the problems that you experienced have been rectified & we are continuosly working on the rooms to be in great shape.

We do hope you give us another chance in the future to serve you better & request you to let us know of any problems right away so that we could make it right for you.

My team in all departments works very hard everyday & try to make each Guest Experience a good one but at the same time we appreciate the Constructive Comments so that we couls make things right & better.

Sincerely.
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Slidell, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“You get what you pay for”
1 of 5 stars Reviewed 3 October 2010
2
people found this review helpful

Stayed here 3 nights. Requested a non smoking room because of allergies. Non smoking rooms are connected to smoking rooms and the air conditioner pulls smoke right in. First 2 nights were by 2 exit doors. People were coming and going all night. Moved to the 4th floor on the last night to a room that was suppose to be non smoking it was not. The biggest issue I had was both rooms were not clean. There was hair in the tub, MOLD on the shower curtain and spots on the comforter. Were were given 2 very thin towels and had to ask for additional linens. The hotel staff are very friendly but they need to clean up the rooms and have an entire floor for non smokers.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiten Patel, General Manager at Comfort Inn Randolph, responded to this review
10 November 2010
I am Extremely Apologetic for the Experience you had at the Hotel. I take full responsibilty for the Pictures you have put up. It was definitely something that was overlooked. We wanted to assure you that the problem has been addressed & fixed & hope you do give us another chance in the future to earn your Business.

We do not claim to be absolutely perfect but we strive to do our Best to try keeping each Guest Happy from checking-in to checking-out & hoping they would be our repeat clientele & we encourage you that next time you experience any unpleasantness please contact us immediately, we could rectify the situation right away.

Sincerely.
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Manassas, VA
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
55 helpful votes 55 helpful votes
“Staff was outstanding and the hotel was just right”
5 of 5 stars Reviewed 4 September 2010
1
person found this review helpful

We chose this hotel because of its proximity to Boston AND their free shuttle service to the T (subway) Station, about 7 miles away. Our room was clean and comfortable. The WiFi connection was reliable. We were most impressed by the various staff members .. each was friendly, ready to assist, and seemed to enjoy h/her jobs. We went to Stash's restaurant for dinner; it was wonderful. One warning, though, their servings are huge. I ordered a calzone; it was the size of a large pizza pan .. delicious. The Reception Desk staff member forgot to warn us!

Stayed August 2010, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“The staff was tremendous in helping my extended family!”
4 of 5 stars Reviewed 20 August 2010

When you have 16 extended family members come to visit, you need accomodations
that can deliver and this hotel went the extra mile to make their visit a memorable one.
From the good value on the rooms, the free continental breakfast, and the available free shuttle to nearby public transportation, I give the staff at this hotel high marks.
Thanks Comfort Inn.

  • Stayed August 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ScratchBostonMA about Comfort Inn Randolph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec City
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Satisfied with my stay at the Comfort Inn”
4 of 5 stars Reviewed 4 August 2010

Hotel is in good shape, clean and neat. Booked through hotwire, paid 150$, a bit too much for what we get, but with the breakfast we had, it is OK ! Huge buffet breakfast !
Location is about 20 minutes from downtown boston.

  • Stayed August 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Comfort Inn Randolph

  • Holiday Inn Randolph
  • Randolph Holiday Inn
Address: 1374 North Main Street, Randolph, MA 02368
Price range (per night):* INR7,449 - 12,490

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