I had stayed at the Waterford Inn when it was known as The Commons about 14 years ago and remembered it as a comfortable, lovely and quiet property and so decided to try it again having read favorable Trip Advisor reviews online for it since it's refurbishment in 2009.
If it has been refurbished, then I am at a loss to notice where. My partner and I booked room #3 on the ground floor.A basic enough room with a king size bed and a day bed. The windows were sealed shut (probably as a security measure as the room is at ground level) and ventilation is provided by an air conditioner the top of which has been dusted in a very long time, and a ceiling fan.The two night-table lampshades were covered in cobwebs.The bathroom was very small with a tub and shower, a cracked hand basin and very little space to put toiletries. The bathroom door also did not close properly. There was a hook and eye screw to lock it. Other than the chest of drawers on which sat a TV set and two night tables, the room had no other furniture. Some might call this Cape Cod quaint or minimalist chic. I just call it plain shabby and tacky. Also the room faced a back porch with a light that was on day and night with no means of extinguishing it which bled through the too narrow window blinds lat night. We asked several restaurant staff if the light could be turned off and were assured that the owner would be asked but nothing came of it.

The website boasts a gourmet breakfast which is a disingenuous overstatement as it amounted to mediocre tasting little muffins, small muffin sized vegetable quiches which were lumpy and encusted with large bits of potato, standard mini packs of cereal, a small plate of sliced strawberries mixed in with a few blueberries,rubbery waffles,juices and coffee. Breakfast is only served between 9am and 10.30am which for us was too late as we are early risers. As it turned out, there were much tastier breakfast alternatives elsewhere served earlier, such as across the street at a fun little coffee house called the Wired Puppy which opens at 6am with much better muffins and delicious coffee which took care of our needs. We also enjoyed heart warm breakfasts at other cafes that opened at 7am.

The Inn also boasts wireless Internet which is very weak at the best of times when it is working and not in need of a re-boot when it is not.

The Inn is attached to a restaurant which, is excellent and expensive, has on occasion loud patrons and entertainment that intrudes on one when one is hoping to sleep before 11.30pm at night.That is provided the occupant of the room above you does not stomp noisily in at all hours.

Because of the restaurant it seems that the Inn suffers from benign neglect as all energies seem centered on the restaurant which was not how I remembered it when it was the Commons.

There is no one seemingly in charge of the Inn part of the complex and when one asks any of the restaurant staff for information, a bewildered look crosses their face and they ask you to wait while they find someone. Al, who is seemingly the owner, checked us in when we arrived and seemed helpful enough. However that was the first and last time we saw him over our three night stay. Even more disconcertingly, there is no check-out procedure. The only person we saw was the young woman who set up the breakfast. We mentioned that we had a morning departure and would require a taxi to the Provincetown airport. She said that she would be there the next day and would call one for us and were alarmed when the next day came with our luggage packed and ready to go, she was nowhere to be found. Luckily we spotted a restaurant staff member who called a taxi for us.

All this for more than $200.00 a night, which is no bargain and frankly for what we got was outrageously over priced. To be fair Provincetown has become a shadow of it's former self with every industry exploiting every crass opportunity to make a dollar from the hordes of day-trippers and unsuspecting visitors. With few exceptions, most of the restaurants have become abominably over-priced and mediocre. Afternoon tea dances now charge an entrance fee and very high drink prices stifling the spontaneity that used to be enjoyed.

What once made P'Town a unique, romantic,charming and enjoyable retreat for me, has regrettably all but disappeared, leaving me with little to commend it or the Waterford Inn.

While in Cape Cod we had the pleasure of staying at the Waterford Inn, in Provincetown, in July. Al is so helpful and so friendly. The restaurant was our favorite in Provincetown. Al helped us to get our GPS fixed and was always willing to be of service. The room was clean and very nice! We would gladly return to this wonderful place. The only negative thing is parking. You need to look for a place to park or pay the lady on the other side of the street $20 a day. But the Inn is well worth staying at. Great place!

First the good: the house is very, very nice. It's roomy and well decorated. It's conveniently located, but far enough from the street that it's serene. The breakfast was excellent, and the young woman who maintained it was wonderful. I feel uncomfortable in B&Bs that are too close-- like the owner hears every move-- but The Waterford is spacious, the entrance is well located, and you really feel like you have privacy.
But that's also part of the bad. We had no idea how to contact the staff. When the cable TV went out (and stayed out for more than half of our visit), we had to look up the Waterford's phone number online and make a call to reach someone. When it was time to check out, we stood in the living room for awhile, and eventually had to bother the breakfast girl for check out instructions. When we asked if we could leave our luggage for a couple of hours, we were told to just leave it in the living room. When we reclaimed it, there was no one around. We could have helped ourselves to other bags. We also thought the pillows were flimsy, and we found someone else's used bottle of personal lubricant under the bed when we were packing.
All in all, the Waterford is a wonderful property, but some basic guest service issues are not very well thought out.

My husband and I spent our honey moon at the hotel a decade ago and decided we would go back but this time with our two daughters. The hotel has been delicately refurbished, the rooms are bright and run the gamut of sweet to beachy chic.
The view from our third floor room was absolutely breathtaking, and the location in the back past the courtyard keeps the inn blissfully calm.
Alexis arranged with my romantic mate and I walked into a stunning room with a bouquet of flowers and a bottle of chilled Reisling. She was welcoming and absolutely sunny.... lovely!.
She then guided the girls to the Buddy Room which was so adorable. all dressed in pretty coverlets in light green and white. And then, the girls noticed the cookies! Such a nice touch and oh so delish!! Baked by their resident baker at the Inn's rentaurant they were irresistable.
The continental breakfast was enough for us, vegetable mini quiches and fresh fruit and berries was right up our alley! Coffee and juice prentiful.
On our final day as we prepared to leav; Al,the owner of the inn. made a point of coming to bid us farewell and ensure we had been taken care of. We have been to Ptown many times since our wedding and it has become our "happy place".
Our time at the Waterford was a time to build another wonderful memory this time, with our children, .....our girls plan on booking it for their honeymoon!!! ,
Thank you Al and Alexis, we hope to see you again soon!