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Reviewed 16 September 2014

We found out about Provincetown about three years ago and decided to spot out a place to stay. Lucky for us, we decided on Surfside Inn (due to the fact that they are dog friendly, and we have two super awesome dogs). Upon getting to the hotel one fine day in the fall, I was promptly greeted by the host Elaine, who is the most awesomest (here I go using the word ...'est again but I did it on a purpose) and gracious host ever!! She was very friendly, kind and nice and we feel at ease almost immediately! It did help that Elaine is such a dog lover when she brought two dogs treat to lure.. err treat our pups and they immediately became her friends.

The suite by the water was fantastic!! Not to exaggerate with ...'est but it does have one of the most beautiful bay view! When the tides come in you can literally see the water outside your French door (the suites are strategically layout in a manner where it uses stuff like French doors (and mesh frame) to maximize the light and view. I am a night owl but when I am in Ptown, I always wake up early - open the blinds, and wowee - hello WORLD!! It is truly one of the best thing in life and I am thankful that I am able to experience it.

Breakfast on the house - lotsa Waffles, rotation of some good ol American fare such as biscuit and gravy (it was very well done!) Bagels abound with abundance of toppings - jam, cream cheese or any concoctions that you want to come up with (oh by the way did I tell you that the staff at this place is like the nicest people ever? They are so flexible and so easy going that they are pleased to accommodate you - within reason of course (I mean if you purposely spill some orange juice on the floor and ask them to get on their knees to wipe it up - surely no one would do that right?) They are the kind of people who can forever be your friends if you allow them.

15 minutes walk to the town - and if you are a dog owners like me - stop at Wired Puppy coffee house along the way to get yourself wire.... err I mean some good coffee (dogs permitted inside). Easy drive to the town, you can get some snacks and bring it to your hotel room - as they have mini kitchenette in the room (fridge and microwave). They are ample parking spaces - if you could not find one - you can scout out Elaine's co host - Dave (which is a hoot - sorry Dave!! It was meant positively, you know you are awesome and unique) and he will find you a spot even if he have to hurl the tour bus across Maine! (okay he would not do that - but you get my point)

They have this round fire place close by the pool, with wooden chairs (along with all season couch - super clean) where you can buy some drinks and pow wow with your friends in the evening especially during a slightly chillier night. Guests are respectful (most of them are repeated visit) calmness and quietness is assured at night!

This is one of the best getaway spot on planet earth (I don't know where you go when you go to Mars) but I am warning you - if you come to Surfside and experienced their hospitality, they will literally OWN you as you will find that you will be coming back years after years for many years to come. We know as we make it out home away from home twice a year and always go back home refreshed. Thank you E + D + K + L + C + W + F + F + S + the rest of others for enhancing our lives. We love you!

Room tip: Trust the host to give you the best!
Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank waggywaghappy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this reviewResponded 19 September 2014

Always a pleasure having the four of you with us, thank you for taking the time to let others know how much you enjoy your stays with us. We are happy to hear that your furry babies also enjoyed their stay with us and enjoyed swimming in the bay. We will see you again next season.

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Reviewed 13 September 2014

I was not disappointed by the hotel as the rooms were neat and clean and as described. Everyone was helpful and accomodating. Although it was a fifteen minute walk from town we were able to wear off the calories from the rich food and desert.

Date of stay: September 2014
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Alice M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this reviewResponded 14 September 2014

We thank you for taking the time to review our hotel and staff. We are so glad to hear that you enjoyed your stay with us and look forward to seeing you again when you are in the area.

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Reviewed 10 September 2014 via mobile

Very happy. Second time staying. Can't wait to come back. Great location. Perfect view. Just amazing Thank you!!! Pool clean. Grounds clean. Everything up to snuff Perfect location. Close enough to the fun. But far enough away that we enjoyed peace and quiet when we desired

Date of stay: September 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this reviewResponded 19 September 2014

Thank you for taking the time to let others know how much you enjoyed your stay with us. My employees are always happy to hear how much their hard work pays off and keeps guests coming back year after year. We look forward to seeing you (another satisfied guest) next season.

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Reviewed 6 September 2014 via mobile

We stayed at the hotel for four nights during carnival week (without knowing it in advance). We didn't mind it's a 15min walk from center of town and actually appreciated it given the craziness in town.

What we had issues with is how different the room looks vs. pictures on their website.

It can't be more than a motel room. And it's one thing if I knew that going in. At least I wouldn't be surprised after I opened the room door and walked in. Disappointing...

Three stars because they actually let us switch out of our room 2 nights of the four to one on the beach side for $50 more a night so $350 a night. And for one of the receptionists being nice.

Date of stay: August 2014
Trip type: Travelled as a couple
1  Thank VWTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this reviewResponded 8 September 2014

We thank you for your review, however, we are a little confused as the pictures on our website, Trip Advisor, Expedia etc are exactly what we have in our rooms. Courtside rooms were remodeled 5 years ago and waterfront just 2 years ago and each time we had a professional photographer come and take pictures and they are the pictures posted on all sites. It sounds as though all in all you enjoyed your stay as you stayed with us for four nights. I am also happy to hear that the receptionist was able to get you into a waterfront room as it was very busy during Carnival you must have been lucky enough to get in just at the right time of a waterfront cancellation.

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Reviewed 3 September 2014

As a frequent visitor of Surfside I have nothing bad to write. Surfside is THE BEST PLACE!!! The staff and managers Elaine and Dave are absolutely wonderful and accommodating. The location is great as it's close enough to town to walk yet far enough that you are out of the hub bub. The hotel is always clean and has all the amenities you could ask for. The saline pool is refreshing it's adjacent to an outside deck and a lovely fire pit. The beach is perfect for lounging or walking when it's low tide. The sun rises are absolutely breath taking and the view is amazing. I know this all sounds too good to be true but it is and this is why my partner and I make an effort to come at least once a year.

Room tip: If you can try to get a room ocean side!
Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank irishlpn01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this reviewResponded 5 September 2014

We thank you for taking the time to review our hotel and let other know about your stay. Always a pleasure having you with us, we look forward to seeing you again next season.

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