Our suite with jacuzzi and foreplace was great. If you do not mind table legs shaped as harps and mirrors with angel figurines.

About 3 years ago I visited the John Carver Inn for the New Year's Celebration down in Plymouth, MA. At the time, my family lived in town and inn was in an ideal location being minutes from the downtown area. Since I knew I would be staying there, I booked my room 4 months in advance to ensure I would receive a decent room. Once we checked into the inn, it appears they gave us the worst room on the 2nd floor. The location of this room was situated right across from the elevator. Because of this, every time a group was entering or exiting the elevator, I could hear every conversation and definitely their feet walking outside our doorway. Since this was New Year's Eve, the staff informed me there were no other rooms to move to.
As for the actual room, this was very typical of any hotel layout. It consisted of 2 beds, a small desk, a small nightstand, TV and a couple of chairs to sit in. Since the inn boasted that it provided internet access. While setting up my laptop, I noticed that there were no available outlets near the desk. The closest plug was about 10 feet away from the desk. This room was definitely not made to accommodate the needs of the typical traveler who has their laptop, cell phone and other devices which could possibly need used practically at the desk setup they have provided. Additionally, when inspecting the outlet, I noticed they only had ones which would support 2 pronged plugs. Due to these factors, this forced me to drive to the store, buy a 10 foot extension cord & the 3 to 2 prong plug adapters to actually use my laptop without having to sit on the floor near the door to access the internet.

Although I really do not like to complain about hotels, sadly I feel like I need to inform people regarding this place of the lack of outlets for travelers with any type of electronics requiring power and also not to get stuck with the rooms near the elevators. Lastly with the staff that I spoke with, in person and on the phone, I was very upset with the lack of effort in making my stay enjoyable at this location. When I spoke with the front desk manager regarding the room location and room with no real outlets, they really had no answers to any of my concerns. From the body language and tone of her voice, you could tell she really could have cared less about the situation and offered no solution to resolve these issues.

Overall, although it was nice being close to everything, I would have preferred to have stayed somewhere else. If I had stayed at a Motel 6, I would have known what to expect for amenities provided at half the price of this place.

To sum up my experience, I rate my experience as such:

1) The service received 1 out of 5 stars since none of my complaints were really addressed when mentioned to the front desk manager.
2) The value received a 1 since the price of staying in this place was 1.5x more expensive than the other hotels in the area due to location.
3) The Sleep quality receives a 1 since it’s tough to sleep in a room across from the elevator where you hear all the foot traffic and conversations outside your door. Unfortunately, I did not see complimentary earplugs as one of the amenities you provided
4) The Cleanliness gets 3 stars since the room was ok in that manner.
5) The Location receives 5 out of 5 stars since it’s really the only thing going for this place.
6) The rooms receive a 1 due to the poor layout of the rooms. If any John Carver Inn management reads this… here’s a hint… PLACE outlets NEAR the DESK so people can use their laptops. Sitting on the floor for more than 10 minutes to do business on your computer isn’t comfortable. Since I am probably not the first person to complain about this, I guarantee I will not be the last one either.

Based on prior negative reviews, we were a bit apprehensive about our upcoming stay. However, we ended up being pleasantly surprised at how much we enjoyed ourselves. The big plus to this hotel is the location. It is easily walkable to the Mayflower, historic downtown shops, restaurants, waterfront, Plymouth Winery and other great historical sights. The hotel is family friendly and the indoor pool/waterslide caters to those needs. The on-sight spa & Hearth & Kettle family restaurant was also a nice, convenient plus.

The hotel itself could use a little updating and better sound proof walls for a higher star rating, but it is a solid 3-3.5 stars. The room size and decor was fine for a family of 4 and comparable to a 3 star hotel. The price can be a bit steep compared to other hotels in the area, but again you are paying for the location and on site facilities. A key reminder is this hotel does attract families, so in large, that is what you will get. The rooms and hallways are not sound proof, but fortunately during our stay, noise was always kept to a minimum in the early & late hours.

In short, our family had a nice time with a clean room, comfy beds, fun pool experience and amazing Plymouth sights. We would definitely consider a return visit.

We have stayed at the John Carver for the 'America's Hometown Thanksgiving Celebration' with our drum and bugle corps group almost every year since 1996. I have never been disappointed. The Carver is conveniently located for all the weekend's events and the staff has always been courteous and helpful. The pool is a pleasant feature that has been added since we first began to stay here, and the Hearth and Kettle Restaurant convenient for breakfast before the parade on Saturday. There have been minor glitches over the years, but nothing so serious that it would keep me from returning. In fact, our group had a different hotel this year, but we chose to return to the Carver because we like it so much. Also, a few years ago we had a summer vacation trip to Maine, and chose to make the Carver our overnight stop on our way home.