Room a little smaller than normal and it smelled funny, i.e. like a sweaty gym. I actually bought a scented candle because it really bothered me. Upholstered bench was stained and the furnishings/decor were a little outdated but other than that stay was ok. Nice lobby and property. The free breakfast was actually a little better than most others we have had. The scrambled eggs were fresh, not the rubbery, flat circular ones we don't even bother with at other hotels. For the price it was an ok stay.

CON ARTISTS!!! if you want to get ripped off stay here! They charged my credit card 3 times for a one night stay I paid cash for. They then proceeded to charge my card 3 weeks after my stay! BEWARE they save everyone's credit card info forever and will charge your card UN authorized. Not only are they con artists but rude, don't have managers on duty EVER and their rooms have cockroaches and smell of cat urine. Worst hotel and service I've ever encountered!!

Just like OR-RoadWarrior reported in 7/10, walls are EXTREMELY paper thin!!! Guy is right now coughing his head off in the next room, and this place is empty. Why did the front desk NOT space people out, I'll never know. Stuck here tomorrow ready for a Nor'Easter heading our way, so this should be fun. Hope he isn't coughing throughout the night....lovely.

Upon checking in to room, desk clerk was very friendly, but their computer was down so she had to manually check me in. No problem there. Got to room, no hair dryer (space was empty on wall), no iron, no phone book, no Guest Directory. Latter two are small things, but important to me as a biz traveler. Former two VITALLY important. But, desk clerk and housekeeping got right on it. They responded most expeditiously.

Heard this property recently is with new ownership, so that can explain some, if not most, of the things.

The loud neighbors is extremely annoying to me....need to do something about the thin walls, guys!

Booked the hotel through Hotwire. We stayed there one night in early August 2010. It was a bit of a drive from Newport (35 min. or so), which we'd visited during the day. I'd requested a room with 2 beds, but they gave us a room with a bed and fold-out sofa bed. However, we were moved to another room when I asked.

I don't know much about Mass or Rhode Island, but I sensed that the Best Western is on an old highway that was a main thoroughfare and got lots of traffic 30+ years ago, and now is sort of run down. For us, that was interesting, providing more character than, say, a chain motel that's 1/2 mile from an interstate exit in Anywhere USA. The hotel looked a bit dated, but I felt it was clean. We didn't swim, but the pool was small and enclosed and just opposite the elevator- you could smell chlorine in the hall.

Our room was clean, the beds were comfortable. The TV worked fine. The negatives were two: 1. the bathtub was really slow to drain, so water puddled at your ankles when you showered. But in fairness to the hotel, I didn't call and point it out, it was late, we were tired and just wanted to rest. 2. A shelf or something had become detached in the tub area, so there was just a strip of caulk and glue where the shelf should have been. The bathroom looked recently renovated, so that was too bad that the shelf was missing.

Continental breakfast was so-so. Juice, coffee, pastries, cereal, some pre-cooked hot breakfast items which my son said were just lukewarm.

The elevators made some squeaking noises.

It was about a 10 min. drive to New Bedford, which we drove to that evening for supper.

All in all, it was not an especially great bargain, but we had no bad experiences, just nothing special. I did like seeing a part of Mass that was not touristy. We chose that location also because it was on the way, more or less, to Plymouth, our next stop.