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Residence Inn New Bedford Dartmouth – reviews, photos

3.0 of 5
181 Faunce Corner Road, North Dartmouth, MA 02747
Hotel amenities
Residence Inn New Bedford Dartmouth
Residence Inn New Bedford Dartmouth
Residence Inn New Bedford Dartmouth
Residence Inn New Bedford Dartmouth
Residence Inn New Bedford Dartmouth
Residence Inn New Bedford Dartmouth
4.0 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    18
    7
    4
    6
    4
Date Rating
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Residence Inn Review Revisited”
5 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

Post Script To My Previous Review

In my first review I focused on the courtesy and the professionalism of the staff at the Residence Inn. In part this was in response to those folks who had a bad experience at the Inn (which, of course, can happen even in the best of places; especially prior to 7 am when, in general, the person at the desk is the night auditor rather than as professional desk clerk).

In this review I want to talk more about the hotel’s amenities. When I first came to new Bedford in 2003 I had the choice of several very nice inns and hotels. However my work was quite intense and I often began to work in the room very early in the morning and often even very late at night. Because my wife usually accompanied me on my stays, I wanted a place where she could relax and/or sleep without me disturbing her with having the lights on and she wanted to be able to watch television without distracting me from my work. In that sense it became a “no brainer” to choose the Residence Inn. Their one room suites gave us all the privacy we needed and while there was no "business center" at the hotel (but it did have a computer for guests to use) the work space and facilities in the room were excellent.

We were often at the Inn during the winter when at my age (I am now 82 years old) I did not want to have to drive in the snow to get to a restaurant. So another plus was that while the Inn had no restaurant (other than for serving a nice complimentary hot breakfast in the morning and having an evening snack Monday through Wednesday) there was a 99 restaurant on site and almost equally as close were a MacDonald’s and Texas Road House. I could walk to the 99 and take out a meal that we could enjoy in the dining area of our suite where there was a stove, refrigerator and all the other necessities for eating at home.

In the above context I would be even more enthusiastic for recommending the Residence Inn if you are in New Bedford for business (although in my previous recommendation I mentioned that my wife and I enjoy staying there occasions when business is not involved).

Herb Gross
Boston MA

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hgross3comcast about Residence Inn New Bedford Dartmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica G, General Manager at Residence Inn New Bedford Dartmouth, responded to this review
25 January 2012
Thank you again for your great comments regarding our hotel and staff. We work very hard to ensure that every guest has an excellent experience while visiting the area. We look forward to your next visit .
Best Wishes, Monica G
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Newport, Rhode Island
Top Contributor
70 reviews 70 reviews
Reviews in 23 cities Reviews in 23 cities
130 helpful votes 130 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

This is a nice typical Residence Inn. Plenty of parking, close to restaurants, and a nice free breakfast. Rooms were updated, however the staff was only somewhat attentive to my requests. This hotel is very close to the University of Massachusetts School of Law where I graduated recently. It is also close to the main campus of the University of Massachusetts-Dartmouth main campus.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask SeanH1999 about Residence Inn New Bedford Dartmouth
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Monica G, General Manager at Residence Inn New Bedford Dartmouth, responded to this review
25 January 2012
Thank you SeanH1999 for your comments regarding our hotel. We strive to make every guest happy, each stay. We hope that you will visit us again next time you are in the area.
Best Regards, Monica G
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Scotland, CT.
1 review
“"Very Disappointed"”
3 of 5 stars Reviewed 26 November 2011

Let me first start off by saying, the room was extra spacious, updated & clean. That said, there were some issues with our stay. My husband and I stayed at this hotel for 2 nights during theThanksgiving holiday and although the room size was more than I expected, the bathroom door wouldn't shut tight or lock and the fan in the bathroom was extremely loud!
Because it was a holiday, we told housekeeping all we needed was some extra towels and they said they would leave them outside our door, but never did!
The thing that disappointed me the most was the whirlpool (jacuzzi) in the pool area was not in service due to a chemical issue. I specifically wanted a hotel with a whirlpool and heated pool because I have lyme disease and this helps the joint pain. I cannot believe that a hotel of this size could not maintain their chemicals, if you have these ammentities then you need to have someone maintain them at all times, just my opinion!! I didn't use the heated pool either because there were some young kids unattended jumping and goofing around in it at the time I went down to use the facilities.
On a good note, the breakfast buffet was large and offered alot and the woman who was taking care of it did a phenominal job!!

Room Tip: Make sure everything is in working order before checking in.
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Monica G, General Manager at Residence Inn New Bedford Dartmouth, responded to this review
5 December 2011
Dear Sheree B,
I would like to thank you for taking the time to share your feedback. We are very happy that you encountered our friendly breakfast attendant and enjoyed your suite. I am sorry that your overall stay did not meet your expectations with the hot tub being out of order. Unfortunately, the spa heater broke on Wednesday morning prior to your arrival, and due to the holiday, no one was open to repair the unit. While I understand that your experience was not a great one, I would love the opportunity to prove that the issues you experienced are not the norm. Please call me directly if you are ever in the area again and need accommodations, as I am confident in saying that your next visit with us will be fine. Again thank you for your feedback.
Warmest Regards,
Monica Gouin
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Chesapeake, Virginia
1 review
“Home away from home”
5 of 5 stars Reviewed 19 November 2011

I stay at a lot of Marriots due to work and I have stayed here several times for long durations. The staff is very friendly and always cheerful thak you Nellie and Monica, they always speak and have taken care of requests promptly. The entance is very neat and clean as is the outside.

The suites always smeel good and have always been very clean, spotless the hosekeeping staff are very considerate of needs and have always the extra care to ensure my stay is warm and welcomed.

The breakfast buffet is extremely well kept fresh fruits coffe cerals eggs muffins the choices are well managed, and again the cooking staff are alwys cleaning and ensuring that you are well taken care of.

I would and have recomend this Residence to others and have spoken about it to other Marriots in my travels.....good good good job Marriot this is one of your best of the best

Room Tip: I have not had a bad room from years staying
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  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask virgil h about Residence Inn New Bedford Dartmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica G, General Manager at Residence Inn New Bedford Dartmouth, responded to this review
21 November 2011
Dear Virgil H,

Thank you for your great recommendation and kind words regarding the hotel and staff. The staff strives to make every guest happy each stay. I am glad we have exceeded your expectation. We always look forward to welcoming you home.


Warmest Regards, Monica G
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North Dartmouth, Massachusetts
1 review
“Exceptional Customer Service”
5 of 5 stars Reviewed 24 October 2011

Along with the usual amenities you would find in any Marriott hotel, the Residence Inn in Dartmouth is a place I would stay over any other. The number one thing you could ask for in a hotel is to have it feel like home. The staff always greets me by name, and accommodates my every need. The front office staff (especially Nellie) makes me feel like I'm checking in to my second home while on business. There's no other place you should be staying.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monica G, General Manager at Residence Inn New Bedford Dartmouth, responded to this review
26 October 2011
Thank you for such a fabulous review! Our team gets so excited when I read these at our team meetings. It really does inspire them all to always offer excellent service. I will be sure to recognize Nellie for her outstanding service and we all look forward to your next visit! Thank you!
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Additional Information about Residence Inn New Bedford Dartmouth

  • Residence Inn North Dartmouth
  • North Dartmouth Residence Inn
Address: 181 Faunce Corner Road, North Dartmouth, MA 02747
Price range (per night):* INR9,363 - 12,149

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