This motel is way past its prime. There were so many things I didn't like about this motel that I can't list them all. I will list a few: the queen sized bed was really a double and it sagged in the middle. The only outlet that worked was in the bathroom. There was no wastebasket and only one light. The squirrels (or rats) running through the walls kept me awake. The stall shower was rusting and falling apart. I was glad to leave.

WARNING TO ALL TRAVELERS. There are legitimate motels / hotels in North Adams., The Redwood is a half-way house for bums, etc. to get a cheap room at. This place is not for hospitality. Once upon a time this was a fine well maintained establishment but was sold and now is a dirty rat hole. Pass right by and go to Holiday Inn, or The Porches for luxurious accommodations. This place is still under same management!

I've visited the redwood motel during June 2010 and was conned by the owner!
The room I was offers had dirty bathroom, broken drapes and smelly carpet. My mistake was that I paid with a credit card before seeing it.
Once I realized what I've gotten myself into and asked my money back, I was told by the owner (john) that he is unable to credit me back and it will take him a week. I tried to ask him to do it on the spot because I know it is possible but he was super persistent telling me he cannot do it at the moment. It has been 3 weeks and I still didn't get my money back!
When I phoned to ask him why I didn’t get the refund as he promised, he just hang up on me once he realized who is calling (happen 3 times!!!)

Beware beware beware!!!

I hate spreading the negative but the scum that run this hovel have to be exposed...
I was hiking the Appalachian Trail & needed a room that was close to the trailhead and resupply points such as laundry, supermarket, etc- the Redwood seemed to fit the bill. Stupidly I gave my credit card number on the phone, (this was processed immediately even though I twisted the last numbers) arrived to discover my highly anticipated night of rest & relaxation in North Adams was possibly the worst motel in the USA. The 'sheets' were covered in hair, mustard, body fluids, obviously had not been changed or washed or even tucked in neatly, just lay where the last idiot that checked in had left them. AirCon- yeah right! Dust, filth on the carpet, I won't go into the state of the bathroom or the non existent toilet paper... 'Housekeeping' does not exist in this slum. As stated by a previous reviewer, there is a sign in the run down, cluttered and dirty office that advises potential guests to check their room before signing in, I had no way of doing this, my mistake, a waste of $120 USD. I shrugged my shoulders, sighed & caught the local bus into North Adams downtown, checked into the Holiday Inn & enjoyed American hospitality and a fantastic stay in a friendly town for a similar price.