Average to below-average by comparison to other hotels we've stayed. Hotel has a worn appearance and the mattress, bed linens and towels had seen better days. The amenities were at a bare minimum, the staff was friendly but not polished or professional though we did get additional towels when we tracked down housekeeping. The complimentary breakfast was sparse and quite unimpressive (both the offerings and the setup), the coffee was forgettable. We had a great rate from a Hotwire reservation, so we felt we got "our money's worth" and there's plenty of restaurants, stores and services in the immediate area. Very easy to get to off I-495.

This hotel is running on the smell of an oil rag - initial room request ignored despite arriving very early - rooms vary - this we know because we were moved - poor to ok - just plain neglected - internet (via ethernet) unavailable in some rooms & some floors - told to contact the subcontractor ourselves - spent ages on a farmed out call only to discover the room didn't have the device installed - moldy shower curtain, bedroom curtains difficult to pull (tracks messed up), toilet fans sound like a prop plane on takeoff, electrical outlets tricky - work only if something else is switched on, door keys tricky - multiple swipes required.... and staff who just couldn't care except for the maintenance man.

Hotel needs double pane windows-lots road noise even on side away from interstate. Heat was on and is controlled by staff which makes room very hot since a/c was too noisy to sleep through breakfast was poor free internet in room did not work - called provider but no result

Upon arrival, we were checked in promptly by the friendly woman at the desk. Our room was clean and nicely decorated. The breakfast area was nice and there was a good selection of food, drinks, and coffee. The bed was comfortable. The cleaning ladies were friendly and helpful. We were happy to be able to do our laundry there for free - they even provide the detergent. The price was good. We stayed 3 nights. We were delighted to stay there and will stay there again when we visit that area.