My family--2 parents, 1 grandmother, and 6 and 1 year old kids--checked in late by kid standards (almost 9 pm) the night after Thanksgiving. We'd just come from harvest dinner at Plimoth Plantation (recommended, by the way) and the children were tired. As other reviewers have mentioned, it's about a 25 minute drive. Two staff were there to welcome us at the desk, one of whom had apparently stayed so there'd be more than one person around when the last guests arrived. Both staff were genuinely welcoming and seemed to geniunely enjoy taking out the Marriott family welcome treasure chest of small toy gifts and letting my six year old enjoy dithering as she excitedly picked one. They were happy to make a child happy, which of course made us happy, too. We grownups were also happy to find all our reservation requests were honored: rollaway bed in place, and rooms side by side at the quiet end of the high floor. The rollaway was the nice, comfortable kind with a real mattress. The rooms were clean and roomy enough, and the breakfast the next morning was plentiful. Seats were getting scarce when my mother came down later to eat, but another family quickly moved to make space so we had no problem.
We're Marriott members and booked through that so the hotel staff had our e-mail address. The manager sent an e-mail before giving directions and a guide to local restaurants and attractions. I've never had that before from any property and it was helpful to get. A guest relations manager sent an e-mail after we left asking for feedback, too. I got the impression the management of this property really tries to do their best for guests.
Physically, this is a Fairfield Inn, not particularly luxurious or charming, but it has what one needs for a good stay, made better by the warmth of the staff.
- Fairfield Inn Middleboro
- Fairfield Middleboro
- Middleboro Fairfield Inn
- Middleboro Fairfield
