We stayed here for a couple of nights for a hockey tournament with our entire team (at least 10 families.) I am a Marrriott Platinum Elite Member, and I am always treated with extreme courtest and respect by Marriott staff members. That is why I continue to stay at Marriott hotels over other chains. I would never return to this hotel. The staff was rude and the hotel could not handle the large crowd staying there that weekend.

I start with check in. I am usually upgraded to another room and given free breakfast because of my Platinum status. The clerk advised (rudely) that I could not be upgraded because the hotel was full. Then when I asked about breakfast, I was told breakfast would not be free because I was paying a promotional rate (with the group.) She seemed annoyed that I even asked. That just put me in a bad mood.

The hotel wascompletely packed. We wanted to get a bite to eat in the restaurant, but we could not get a server's attention to place an order. This is not a small hotel, and as I said, it was full ... but they only had 1 bartender and 1 server on duty. But ... the two front desk people were just standing around.

The room was tiny and uncomfortable. It was just a terrible stay, especially since I just left the warm and pleasant staff from the Courtyard in Norfolk VA.

I woudl NEVER stay here again.

Clean enough, sufficient parking, ok-friendly welcome. As a plus: Three elevators so there is rarely a wait. Negative: The jet-engine heating/cooling system. Also positive: I asked for top floor and received a top/5th floor room. I will stay here again, but it is nothing to get thrilled about.

The hotel is an old Radisson converted to a Courtyard. Funny layout has no parking close to exits (no fun in rain downpour). The rooms were nice sized, clean, and partially upgraded. Misses: Old fashioned TV, couch was dated, bed was OK in middle but sagged on end. Older HVAC. Overall, despite a few misses, the room was fine and met my standards. The front desk staff was very responsive and top notch. I would stay again.

The hotel has a good location close to my business. The front desk staff is exceptional as they go extra mile to satisfy your needs. The breakfast is good: beside the usual Full American Breakfast, they can cook omelet or eggs the way you want and with many ingredients. The time of eating is very important because the servers may get overwhelmed when it gets busy. The pool is nice and warm, while exercise room is spacious. The bed are ok - soft, but not perfect and the duvets are thin. Internet speed is ok. One more thing that I liked is large selection of pay-per view movies.