Booked into this hotel on a business trip. The staff manning the reception desk are very welcoming; the food and service in the restaurant/bar was great, staff was very attentive. Very good hot breakfast choices. My room was spacious and very clean. It seems the hotel has gone through a renovation recently and it looks very nice. Most importantly, I got a good night's sleep. Will be returning to Marlborough on business in a few weeks and will definitely book this hotel again.

I booked this hotel for 9 nights while on a business trip. After flying all day I got there at 10:45 PM. I got checked in and asked if the bar was still open...all I wanted was a glass of wine to take to my room. The front desk attendant said yes, it was open until 11 PM. I walked up to the bar at 10:54. There were 2 people sitting at the bar with drinks and 3 at a table. I asked the bartender if I could get a drink and he said no, he was closed. I know that he had not yet closed out his till because I saw him doing it a half hour later. Had that been the end of it I would not be writing this review. Today, on Aug. 6th, I was reviewing my expenses, and found that they had charged my credit card for 9 nights, over $1000! I called and they said they would take care of it on Monday...they should of taken care of it immediately! I will never stay there again.

We recently stayed at the Courtyard Marlborough for the weekend of my daughter's wedding. The hotel is very convenient to Rte. 495 and many stores & restaurants. We booked a suite and a double bedded room. The regular room was spacious, clean and very comfortable. The suite was extremely spacious, also clean and comfortable. Two problems we did have with the suite were: no door on the entrance to the bedroom area in the living room. This was an issue when the girls we getting ready in the bedroom area and other people we in the main room. It felt more like a very large room than a suite. If you had one person go to sleep and others were in the living room, there would be no real privacy. The second thing was although the "patio" off the living room is huge, it lacked furniture. Otherwise the hotel is amazing.

The staff is very friendly and helpful. All areas of the hotel are very clean and up-to-date. The buffet breakfast was delicious with many choices.

I need to preface this review by letting you know that I'm a complete hotel snob. This was actually maybe the 2nd or 3rd time I've stayed in this type of economy, business-focused hotel. I felt super out of place as a designer, since the majority of guests seemed more...the sales type. Again, I'm just not used to this sort of hotel environment. My company-preferred hotels tend to be more the boutique variety in great neighborhoods with every possible amenity and fantastic beds and bedding, et al. Upon rolling into the Courtyard, I felt a little ghetto. No bellman, the building itself looked old and sad, and the front desk area had a cheap little market next to it. There were the usual salesman types lounging around drinking too much in the lounge-adjacent "bar," drinking cheap booze and eating bad bar food.

The room was a fair size. That's the nicest thing I have to say about it. The heating/cooling unit was super old, loud, and unreliable. The walls were paper thin, which gave me an earful of my neighbor dirty Skyping his wife in Mandarin. I proceeded to pound on the wall, scream at him in Mandarin with a Jersey accent to pipe down, and pumped up my cheap heater unit to help drown out the noise.

I was really glad I brought all of my own toiletries, as the ones provided are...well I just won't even go there. The bedding was crazy thin and scratchy, and the pillows tiny and rock hard. The TV was huge and old school, but I didn't even have a chance to turn it on. I'm ok with that. Apparently they offer some sort of breakfast service, but I hoofed it up to the Dunkin' up the road to avoid the creepy businessmen.

If you have to stay in Marlborough, you're kinda screwed. There simply isn't much out that way. The Courtyard is fine if you just need a place to crash. That's about it. I don't think I've ever packed faster.