Stayed here one snowing winter day. Room service is overpriced, but the hotel is comfortable and clean.

I stayed only one night at this hotel in April 2011. This large hotel has great prices for the area and the overall stay was good. I was lucky to stay on a quiet time even on the eve of the Boston Marathon. The rooms are average, seemed to be mostly clean but the age is really stating to show. I performed a full bedbug inspection and found no sighns of the nasty critters. As always I check the bedbug registry before I book and this one was not on it at the time and I hope it is still "clean" of the critters. I didn't eat at the hotel because there was alot of good places to eat around there but the sports bar at the hotel seemed to be a good bet for a game night. The service at the desk was a little slow and that was annoying since I could count the few cars in the parking lot. But overall, I would return and will likely have travel in the area soon. Stayed tuned for an update. Oh, almost forgot about the elevators. Better plan extra time since they are VERY slow and the stairs will be much faster on a busy hotel day.

I've stayed here quite a few times over the last few years when I'm in town visiting family. The last time I stayed there, the toilet had major problems which I noticed when I first entered the room. I called down to the desk and someone came up and gave me a plunger. Great. The shower had not been cleaned, there was hair in it and there were quite a few stains on the floor. I ended up keeping the room and just sleeping since I had just finished a 4.5 hour drive. They give you free continental breakfast if you eat in the restaurant downstairs which is sort of annoying if you just want to grab a bagel or something to go without actually sitting down. I no longer stay at this hotel. When I am in Marlboro I stay at the Hampton Inn ONLY! I highly recommend the Hampton Inn...they have free hot breakfast that you grab and go! The rooms and beds in general are also much nicer at the Hampton. Whenever I have had issues at the Royal Plaza Hotel I never felt like the staff really cared or went above and beyond to rectify the situation. Leaving a plunger outside my door wasn't really that helpful. Do yourself a favor, drive another 2 seconds down route 20 and stay at the Hampton Inn!

My partner and I spent four nights in this hotel as part of a tour of Boston and New England. The reviews that we had read prior to the trip had worried us and even the hotel's website wasn't particularly reassuring but as soon as we stepped into the hotel we were relieved. Admittedly this hotel is a little tired and dated, but for the purpose of our stay - as a base for visiting many of New England's popular sites - it is conveniently located near to the Mass Turnpike meaning you can avoid the heavy city traffic of Boston and other areas. OK, it's an hour or so to the centre of Boston but it's also a quarter of the price of a Boston hotel! The staff were friendly and helpful and the hotel itself, although in need of a little freshening up, had everything we needed (although we didn't do much other than sleep and eat breakfast here). Breakfast was always good with a wide variety of both hot and cold items and there was always plenty to go round. We did, however, find ourseleves getting up a little earlier than perhaps we ordinarily would have to avoid having to queue for a table.