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Quality Inn & Suites Lexington – reviews, photos

2.0 of 5
440 Bedford St., Lexington, MA 02420
Hotel amenities
Quality Inn & Suites Lexington
Quality Inn & Suites Lexington
Quality Inn & Suites Lexington
Quality Inn & Suites Lexington
Quality Inn & Suites Lexington
Quality Inn & Suites Lexington
Ranked #3 of 3 hotels in Lexington
3.0 of 5 stars 131 Reviews
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131 reviews from our community

What travellers say about this hotel
  • Choice Hotel(4)
  • Breakfast area(3)
  • Very good(3)
Traveller rating
    16
    43
    27
    17
    28
Only show reviews for Family (39) | Couples (20) | Business (22)
Date Rating
New England
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Excellent value”
4 of 5 stars Reviewed 19 December 2011

Regarding the reviewer below, who apparently doesn't use RS coupons very often, EVERY hotel in the northeast will turn down your coupon if they are above a certain occupancy! Who can blame them? We always call ahead to make sure they have availability, if you just walk in and they don't have a room they'll give you at half price because someone willing to pay double for it might walk in 5 minutes later and be turned away, it's your own fault for not asking first!

We were very happy with our stay. Housekeeping wasn't too good, but the rooms were in decent shape with fridges, microwaves, good beds, laundry bags, etc. Breakfast was slightly above average, waffles, bagels, cereal, as well as sausage and instant eggs if you're into that... Free papers. Can't go wrong for the price. Try "Helen's Restaurant" if you're looking for a great family style diner - cheap prices and great food.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delanco,NJ
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
“what a disappointment!”
2 of 5 stars Reviewed 14 December 2011

After being put off by bad reviews we decided to try it as it is the closest to our son's house in Lexington. The other two plusses were no bedbugs and a free Wall Street Journal. To start with our Room Saver coupon was refused. I understand that is their right but we have NEVER before been refused and the desk clerk was not pleasant about it (or anything else). The internet was not working which we found out after over an hour on the phone (2 different sessions) with their tech support. The A/C was very loud, the beds uncomfy and there was no cream and sugar with the in-room coffee. It was very irritating and disappointing.

Room Tip: stay somewhere else
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  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Top Contributor
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Reviews in 44 cities Reviews in 44 cities
25 helpful votes 25 helpful votes
“Standard 2 star stay”
3 of 5 stars Reviewed 11 December 2011

You cannot turn left into the hotel when coming off the interstate, you have to go up the road a 1/4 mile and use a special U-turn lane on the right. If you miss it, its a long way to the next legal U-turn. Check in was easy. Units have outside entrances. Rooms are very tight with two double beds, mini fridge/microwave, desk and chair and TV stand. They had our pre-requested roll away in the room which was unusual. It already had the sheets and blankets on. We did not set it out until we were ready to use it as if fill up what little space there was in which to walk. Beds were a bit lumpy. But they provided three pillows per bed. TV worked fine. The provided a power strip which was real nice will all the phones and chargers we had. There were five us who stayed for two nights. They provided 4 towels, 3 hand towels and 1 wash cloth. Had to go ask for the correct number. Same story the second night.

They have an outdoor pool, but as it was December, it was closed.

Shower provided lots of very hot water. Excellent. Heater worked well, but was noisy. We were in a non-smoking room, but the folks in a room near us were smokers and it kept coming into our room in waves. Not sure how, but very noticeable. Each morning at six, a contractor who was staying next to us would go out and start his diesel truck and let it run for half an hour. The exhaust would would come right into our heat unit. Then he would turn it off and disappear. No idea what that was about, but I would advise a second floor room.

Breakfast was well stocked and kept so. It included: two kinds of juice, three kinds of fresh fruit, yogurt, three kinds of cold cereal, two kinds of milk, a variety of breads, muffins and donuts, hard boiled eggs, scrambled eggs, waffles, and a meat patty.

A nice basic stay, reasonably close to everything and at a reasonable price.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask youthtripplanner about Quality Inn & Suites Lexington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield, Connecticut
1 review
“Reasonable and close to Cambridge”
4 of 5 stars Reviewed 29 November 2011

We usually stay at the Quality Inn in Lexington when we go to Cambridge. The rates are about half what we would pay in Cambridge. Like most Quality Inns, the rooms are clean. Nothing fancy but good.
An added bonus -- the motel is close to Walden Pond.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“reasonable rates for the area, average room”
3 of 5 stars Reviewed 6 November 2011

Drove through Concord first, and found basic rooms to be way overpriced. This Quality Inn is just off the main drag in nearby Lexington, and is a much better value. Beds are comfortable, even if the room is nothing special - basic, and OK. Front desk staff OK, if not overly friendly...pretty good breakfast was also included.
All together a good value for this area, it seems.

Room Tip: Beware if you are sensitive to residual cigarette smoke - altho our room was 'no smoking', i...
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask dumpling56 about Quality Inn & Suites Lexington
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Jose Velazquez, Front Office Manager at Quality Inn & Suites Lexington, responded to this review
18 November 2011
Thank you very much for your comments. A few of our many goals is to provide a friendly atmosphere and a comfy room. I'm happy to hear we met those goals while still providing a good value to you. While I do not believe the room you mentioned has ever been a smoking room I will speak to our housekeeping department and have them deep clean that particular room.
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Additional Information about Quality Inn & Suites Lexington

  • Quality Inn Hotel Lexington
  • Quality Inn Lexington
  • Lexington Quality Inn
Address: 440 Bedford St., Lexington, MA 02420
Price range (per night):* INR5,573 - 6,298

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