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Howard Johnson Express Inn – reviews, photos

2.0 of 5
462 Pittsfield Road, Lenox, MA 01240
Hotel amenities
Howard Johnson Express Inn
Howard Johnson Express Inn
Howard Johnson Express Inn
Howard Johnson Express Inn
Howard Johnson Express Inn
Howard Johnson Express Inn
Ranked #7 of 15 hotels in Lenox
4.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    12
    8
    12
    8
    8
Date Rating
Morrisville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“If you want to see bed bugs stay here.”
1 of 5 stars Reviewed 19 June 2011
1
person found this review helpful

After driving for 6 hours and looking for what used to be a good name for a motel chain we tried this Howard Johnson for all of about 3 minutes because that is how long it took to see the bed bugs on the sheets. I should have left my car running so I could have gotten out of there even quicker.

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  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jdonovan027 about Howard Johnson Express Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
1 review
2 helpful votes 2 helpful votes
“Not what I expected - thank God!”
4 of 5 stars Reviewed 24 May 2011
2
people found this review helpful

This hotel is a good choice. The location is close to Kripalu and Tanglewood not even 15 minutes away. The room was nice, bathroom nice and clean, bed comfortable, continental breakfast convenient for bagel and coffee on the run, etc. I let hotwire pick my hotel and didn't know what I was going to get. After they picked this hotel I read the reviews and thought "oh my God I don't want to stay there". But of course once you pay for the best price you can't get your money back so I had to take my chances. So yes thank God it was not what I expected. I stayed for 1 week and would definately go back there again and again.

Stayed May 2011, travelled solo
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Ask sweetspices3 about Howard Johnson Express Inn
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Erie, Colorado
1 review
2 helpful votes 2 helpful votes
“Clean bathtub”
5 of 5 stars Reviewed 3 March 2011
2
people found this review helpful

In most places, customers usually take showers and the sides of the bathtub are negelected. This establishment had cleaned the bathtub clean enough to take a bath in. Wonderful

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hammerhen1 about Howard Johnson Express Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cape cod
1 review
3 helpful votes 3 helpful votes
“Give this place a break!”
3 of 5 stars Reviewed 15 January 2011
3
people found this review helpful

Because we booked our room through Hotwire we did not know we were going to this hotel until our after our money was committed. When we found out that we were going to this hotel and checked it's reviews on Tripadvisor, we were horrified. I don't think i have ever seen such a cavalcade of poor reviews. But our plans were made, our money spent, so we decided to brave it, expecting the worse. Ready for bedbugs, mold, theft, filth and/or rudeness. We found none of that! This was a perfectly reasonable, modest roadside motel. Old school. All the staff we encountered were extremely pleasant and helpful--in fact downright eager to make us comfortable. The room was larger than most. We all agreed the beds were comfortable, the pillows and linens fresh and soft. The cold breakfast buffet was simple but adequate, the small breakfast room was well maintained. We arrived on a night when it was a bitter 10 degrees outside, but our room was waiting for us extra cozy warm. We had to turn down the heat. The bathroom was spotless. The room came equipped with a working, clean refrigerator and microwave. It actually was a great bargain for $40.00 a night.

  • Stayed January 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask greenlander about Howard Johnson Express Inn
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New Hampshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“DO NOT STAY HERE WHATEVER YOU DO!!!!!!”
1 of 5 stars Reviewed 20 July 2010
1
person found this review helpful

We were horrified at the filth. Pubic hairs all over the bathroom, the room stank, and the bed linens smelled moldy. I asked for the AC filter to be changed and when he removed it all manner of dirt came out. The maid told me the owners steal their tips! This place is a nightmare. DO NOT STAY HERE!!!!!!!!!!!!!!!!!

  • Stayed July 2010, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sbelletraveler about Howard Johnson Express Inn
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Additional Information about Howard Johnson Express Inn

  • Lenox Howard Johnson
  • Howard Johnson Lenox
Address: 462 Pittsfield Road, Lenox, MA 01240
Price range (per night):* INR3,678 - 13,375

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