First of all, I booked my reservation to stay in this hellhole through Expedia, who charged my credit card TWICE for the same room. After getting that worked out, we finally arrived at this place at around midnight after driving for 12 hours with my 9- month old son. Needless to say, we were all exhausted and needed sleep. There were NO SIGNS OF LIFE at the hotel, whatsoever. There was a doorbell at the front office with a sign saying to ring it for assistance. After almost breaking the thing by ringing it over and over again, I went back to the car where my wife tried calling the number to the hotel. No answer. Finally, she got online with their headquarters who obviously couldn't give a damn about our dilemma. At this point, we were all beside ourselves with frustration and we decided to go next door to the Howard Johnson for the night and resolve the issue in the morning. After telling the man at the front desk our tale of woe, he simply picked up his cell phone and called the people at the Knights Inn. He spoke in an Indian dialect that sounded like Hindi and told me that they would be available if we went back over. I could not believe it!!! They didn't even answer their own business line but they were readily available for their friend (or relative) over at the Howard Johnson. So upon entering our room, we were greeted with an offensive odor reminiscent of urine and mold. There were strange yellow spots in the bathroom that looked like some kind of dried wood glue with hair stuck to them. The beds smelled musty and our mini fridge was broken. Being that this was our only option for the night, we sucked it up and went to sleep. The next morning we were faced with a continental breakfast that literally consisted of Fruit Loops and RANCID ORANGE JUICE!!! The OJ was actually fizzy and fermented and SPOILED. When we brought it to the attention of the employee, she said "Oh, none of the customers told me it was bad. How was I supposed to know?!" This incident was the LAST STRAW. We immediately packed our bags and went across the street to the Yankee Inn, where we had a great stay. Eventually, after many hours spent on the phone with the difficult managers and employees from this motel, we were finally refunded the full amount of $147.92. Whatever you do, DO NOT STAY HERE!!! It is like staying in a Third World Country. The management sucks and the rooms are disgusting.

How about this: Dirty; smelly; t.v. so old the screen was fuzzy because the picture tube had seen better days; an a.c. that hadn't had its filter cleaned in years - don't worry I cleaned it for them so if you get a room with a clean filter, it was mine; a continental breakfast that was all monochromatic brown; coffee that we tossed away; dirt on the floors; chipping paint on the walls and doors; dust on the horizontal surfaces....

Oh, gosh, that's enough. But, we swallowed and stayed the night and were happy to get away the next morning.

After reading the two very negative reviews, we almost cancelled our reservations. However, we decided to take a chance and were very pleasantly surprised. The motel roomwas clean, neat, and well furnished. The beds were almost at a Hampton Inn quality. The staff was pleasant and courteous. We would have appreciated a higher level of familiarity with the local sights and venues, but maps and brochures were plentiful. Trip Advisor should purge the reviews from 2006 and 2007. They are very misleading and not descriptive of the current establishment.

I had been to this place in april,I found it good at cheap prices.The rooms were clean and the bathrooms were tidy and had really hot water.A small garden in the front to sit in,we had a relaxing time.The rooms had tv with cable and refrigerators.Also the city of pittsfield and lee,great barrington are closeby.Also they allow pets.Overall a enjoyable trip.