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Canyon Ranch in Lenox – reviews, photos

165 Kemble St, Lenox, MA 01240
Hotel amenities
Canyon Ranch in Lenox
Canyon Ranch in Lenox
Canyon Ranch in Lenox
Canyon Ranch in Lenox
Canyon Ranch in Lenox
Canyon Ranch in Lenox
Ranked #3 of 15 hotels in Lenox
4.5 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    46
    7
    4
    4
    4
Date Rating
Washington, CT
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“21 years of bliss”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

There is no other vacation that compares to the Canyon Ranch experience. It's all there if the heart and mind are open to what can enfold each and every time one visits. After 21 years and close to 50 visits to all the properties, I can say that a self-designed vacation with the food and programs that support healthy living has made the greatest difference in terms of my overall well-being. It is the most comprehensive environment for education, medical advice, relaxation, gourmet (and healthy) dining, beauty, exercise training and fun. A good vacation for me is when I come home feeling relaxed, rejuvenated, centered, enlightened, and in shape. If that is what you want, Canyon Ranch is the place for you.

Room Tip: Rooms closer to the spa save time if one needs to go back and forth during the day.
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 152Cynthia152 about Canyon Ranch in Lenox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Canyon Ranch, Managing Director at Canyon Ranch in Lenox, responded to this review
2 February 2012
Canyon Ranch is more than a place – it’s a state of mind; a way of life and it is immensely rewarding to know your time here has made such a difference for you. We are truly grateful for your continued patronage and will always strive to maintain our focus on providing the centering, rejuvenating, enlightening experience you expect and deserve. We look forward to welcoming you again soon.

Healthy Regards,
Reggie Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Top-notch experience!”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Staying at Canyon Ranch in Lenox is not to be missed. Everything you need is right on the premises. You don't have to worry about a thing! The food is amazing and healthy. The Fitness area exceeds expectations. We took advantage of all types of classes that they offered. The Spa and treatment area offer a wide variety of services and the staff is great. The facial, massages and body wraps excellent. The cooking classes that offered at Lunch and Dinner are very informative and delicious. The only thing that was a problem was that we had to leave! Would go back there in a minute.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jackie M about Canyon Ranch in Lenox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Canyon Ranch, Managing Director at Canyon Ranch in Lenox, responded to this review
2 February 2012
It was indeed gratifying to see your many thoughtful, upbeat comments about the food, programs, services and the entire staff. The reason our guests return again and again is because of the personalized treatment our staff provides and I was so thrilled to know that in your opinion, a stay at Canyon Ranch in Lenox is “not to be missed!” We do hope to see you again soon!

Healthy Regards,
Reggie Cooper
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New York City, New York
1 review
2 helpful votes 2 helpful votes
“Overall enjoyable trip”
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

The facials were fabulous, the massages were okay. Our room was middle-of-the-road but decent and comfortable.
I enjoyed the various exercise classes. Abs, Stretch classes, and Restorative Yoga were relaxing and great. Gentle Yoga and Canyon Ranch Yoga, intermediate level, were okay, but I've definitely had better yoga instruction elsewhere.
The food was generally tasty and super healthy, but be warned: no salt or seasoning on anything! Several dishes were completely bland and rubbery. The portions are tiny and we were hungry every day even though we tried to order as much as we could. It's because the food is extremely low-carb and almost all vegetables. The meals are good if you are on a diet but we wanted to eat a lot of calories because we were exercising so much.

Stayed January 2012, travelled as a couple
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Ask riverhiking about Canyon Ranch in Lenox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Canyon Ranch, Managing Director at Canyon Ranch in Lenox, responded to this review
2 February 2012
Thank you for sharing your thoughts about your trip to Canyon Ranch in Lenox. While it was gratifying to know you enjoyed the exercise classes, I was sorry the food was a bit of a disappointment. Please know our goal is to provide options that appeal to guests with varying nutritional needs and we are always looking for ways to present the freshest, tastiest, offerings possible. In addition, we can certainly work with you prior to your stay to develop a menu that best suits your individual requirements. Your satisfaction is our top priority and you can be assured we will do our very best to make certain your next stay is the best that it can be in all respects.

Healthy Regards,
Reggie Cooper
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Scarsdale, New York
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
“Come for the lifestyle, not the luxury.”
3 of 5 stars Reviewed 21 January 2012
5
people found this review helpful

My husband and I stayed at Canyon Ranch for 3 nights over the holidays. I really struggled with what rating to give the place - because I do not want anyone to be deceived. Some will love this place and others will wonder what the heck the fuss is all about. I settled on 3 stars by trying to balance the experience and the cost. So here goes:
>The place is EXTREMELY expensive. For the cost, the rooms were adequate and nice, but hardly 5 star luxurious.
>The place is about the Canyon Ranch lifestyle. They have fabulous cardio, yoga and other classes; as well as classes about wellness and being your best you. It is about the lifestyle, cannot say that enough.
>While the resort was full while we were there, the classes never felt crowded nor did the ample gym area. There were wonderful tennis, squash and basketball courts. (And, that no doubt, is what you are paying for).
>The spa area itself was disappointing. It did not feel luxurious nor peaceful and the space/quiet area to wait for your treatments is in the same place as the hot tubs - you are overwhelmed by the smell of chlorine! Not somewhere to hang out and luxuriate. The showers in the women's spa were standard hotel issue - nothing fabulous like body jets or rain heads, etc.
>The food. Totally hit or miss. While I love being able to be away and eat carefully and healthfully, some of the dishes were just plain tasteless. Others were particularly good. Go figure.
>The average age of the crowd is well into their 50s plus. That being said, there were several couples in their 40s. Lots of parents with adult children home for the holidays.
>Overall, I think, if you are going to spend this much money on a spa, get on a plane and go to a spa somewhere else like in AZ or CO.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask FinickyTiredTraveler about Canyon Ranch in Lenox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Canyon Ranch, Managing Director at Canyon Ranch in Lenox, responded to this review
2 February 2012
Your thoughtful remarks regarding your recent stay at Canyon Ranch in Lenox were appreciated. It is true that Canyon Ranch is not for everyone. Our mission is to inspire people to make a commitment to healthy living, turning hopes and intentions into the highest enjoyment of life. We certainly want people to enjoy themselves while they are here but it is the post-visit changes that are the most important. I was glad you enjoyed the fitness offerings and your candor regarding the spa, rooms, and food was appreciated. Your input allows us to evaluate where we fit in the luxury resort marketplace and look for ways to stand out and increase our level of service. We do hope to have the opportunity to welcome you again soon.

Healthy Regards,
Reggie Cooper
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Cape Elizabeth, Maine
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“It Doesn't Get Any Better”
5 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

First time experience and we will be back every year. December is a good time to go even though you will miss the beautiful grounds. The peace is perfect - all the services are there and I didn't feel I missed a thing. We enjoyed getting healthy instead of crazy shopping for Xmas. I took a skeptical man and returned with a believer. It is going to be much easier to eat healthy with him on board. I can't wait to return.
We took home a cookbook and lots of great memories. For four days - NO WORRIES

Room Tip: I would get closer to the activity roonm next time. I think we were in the 200 wing.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Moseyinn for Lenox
Ask Moseyinn about Canyon Ranch in Lenox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Canyon Ranch, Managing Director at Canyon Ranch in Lenox, responded to this review
18 January 2012
I am so pleased your first visit to Canyon Ranch in Lenox was such an enjoyable one! In particular it was gratifying to note we made a believer of a “skeptical” man. From Outdoor Sports activities to Fitness and Spa services, we have so much to offer for men and I’m glad your traveling companion was able to take advantage of the array of offerings available. I am equally glad your time here instilled some healthy habits you will be taking home with you as the whole point of Canyon Ranch is to offer the tools you need to improve your life long after you have left Lenox. We look forward to welcoming you again soon and will do all we can to ensure lots more “great memories!”

Healthy Regards,
Reggie Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Canyon Ranch in Lenox

  • Canyon Hotel Lenox
  • Canyon Spa Lenox
  • Canyon Ranch Lenox
  • Lenox Canyon Ranch Spa
Address: 165 Kemble St, Lenox, MA 01240
Price range (per night):* INR35,110 - 55,730

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