I called this hotel (----------) to book a room and I got an employee on the phone. I wanted a room for a night with an extended checkout. I informed her that I would be checking in at midnight and would leave the next day at 3 PM. She first told me that the Manager in charge of rooms and housing was not available and that I would need to speak with her. Then she said that the Manager would not be in till the next day. So, who makes the decisions?. Is this the type of service that is rendered to customers?. People who are in charge but not around with no replacement?. Is this the reason we have Presidents and VPs and Managers who are appointed to do nothing?. What a pathetic place?. Then suddenly the girl told me that if I were to leave at 2PM, I'd have to pay another 50% of the room rate of $139. Go figure.
- Also Known As:
- Residence Inn Boston Franklin Hotel Franklin
- Residence Inn Boston Franklin Hotel
- Residence Inn Franklin
- Franklin Residence Inn
- Reservation Options:
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