I "won" a night at this location after filling out a raffle at a concert this past summer. After reading some of the reviews on this site, I was very nervous about going and even considered cancelling. There seemed to be a lot of negative about the timeshare program sales pressure and the cleanliness of this resort. I am very happy that I did NOT cancel.
We had an excellent experience there is past weekend (Oct 15, 2011). The checkin was a breeze. The room was very, very nice. Brand new carpet, bathroom floors & wallpaper in our room. NO MOLD. Bathroom was sparkling clean! Beds very clean and comfortable. It was a beautiful and very clean room (and I am often teased about be a "germaphobe").
We did go on the "timeshare tour". There was NO pressure to sign up. The 90 minute tour took us 60 minutes. We got a free night at the resort, our $20 gift certificate to a local restaurant (it is good only for the day you receive it). The 4 free plane tickets are being mailed to us. They had no vouchers that day. And as was stated in some reviews, they are only good if you use them to fly to and stay at one of their resorts in the next two years.
I have to say that most of the complaints I read about on this site could have been avoided if people just read the comfirmation letter that was emailed. Everything is spelled out pretty clearly in that letter.
So if you "win" a stay at this resort, and don't mind sitting through the timeshare "tour", I would highly recommend the Harborwalk!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC