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Residence Inn Boston Dedham – reviews, photos

3.0 of 5
259 Elm Street, Dedham, MA 02026
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Residence Inn Boston Dedham
Residence Inn Boston Dedham
Residence Inn Boston Dedham
Residence Inn Boston Dedham
Residence Inn Boston Dedham
Residence Inn Boston Dedham
Ranked #1 of 4 hotels in Dedham
4.0 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    14
    17
    4
    2
    2
Date Rating
Show Low, Arizona
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“A nice clean and quiet place.”
4 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

My wife and I traveled to Boston to surprise my son during his Christmas break. We searched high and low for decently rated AND decently priced places in the Dedham/Needham area and found the Residence Inn which had a mix of reviews. Everything seemed to be over $100 per night, with tax and our discount it was almost $140/night. Upon checking in we were greeted by a pleasant front desk staff and a new guy who was in training. Poor guy was shaking! (Nothing like being new). But he was good.

The room was very pleasant and clean. Smelled clean. No major stains, appliances and kitchenette were nice, nice flat screen TV.

One bummer was the heater just didn't seem to warm the room quick enough. It blew cool air, about 75 degrees instead of good warm air that would warm the room quickly. So we wer cold for a while and it was always off after room service and it was COLD during our stay. Warmed up right after we left, doggoneit!

The hotel has a breakfast buffet with your standard fair, roll your own waffles and had scrambled eggs, biscuits and gravy, cereals and pastries. For a western boy, I did not like the gravy. But everything else was just fine.

We had a nice stay with no issues. Plenty of hot water, good room service each day. We will return to this hotel. But please... more heat in winter!

Room Tip: We were at the end of the hall and it was very quiet.
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask John J about Residence Inn Boston Dedham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen Farrell-Lento, Director of Sales at Residence Inn Boston Dedham, responded to this review
18 January 2012
Thank you for taking the time to write a review on your recent stay. I'm sure your son was thrilled with his Christmas surprise! I'm glad you will stay with us again on your next visit. We did have some very cold nights and am sorry to hear you felt the room temperature was not comfortable and hope you mentioned it to the Front Desk. I hope you will contact me directly before your return and we will make sure to exceed your expectations. Thank you again for your feedback, it is greatly appreciated.
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New York
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Good value”
4 of 5 stars Reviewed 13 December 2011

We stayed at this hotel for one night, while visiting relatives nearby. We would not hesitate to stay again. It seemed that the staff was eager to please, especially the friendly desk clerk and the man taking care of the breakfast area. Our room was spotless and well cared for. The shower was hot and strong. The self-service breakfast was better than expected, with make-your-own waffles, fresh fruit, yogurt, cereal, juices, etc. When we were there, it was not crowded, but I've seen breakfast areas in other hotels that were empty but messy. This one, like our guestroom, was neat and clean. The attendant was always nearby to clean up.

This hotel is hardly posh, but I simply got a good feeling about it, out of proportion to its modest pretensions.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask FredRNewYork about Residence Inn Boston Dedham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen Farrell-Lento, Director of Sales at Residence Inn Boston Dedham, responded to this review
23 December 2011
Thank you for the great review and kind words. I will pass your comments along to the staff. We hope to see you again soon!
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Bangalore
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Decent hotel for extended stays”
3 of 5 stars Reviewed 12 December 2011

I stayed in this hotel for three weeks on business trip. Internet connectivity is good. Breakfast is not that great especially for Indians. You will have to survive mostly on bread/eggs and the rest of the stuff is not that tasty. Sound proofing is not good in the rooms as you can hear all sorts of noise coming from next rooms.

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rayalaj about Residence Inn Boston Dedham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen Farrell-Lento, Director of Sales at Residence Inn Boston Dedham, responded to this review
23 December 2011
Thank you for your review. We take pride in providing a comfortable stay and value added amenities. I'm sorry to hear you experienced noise from another room. I hope you will stay with us again when in the area and we will make sure your stay is quiet and restful. We always welcome suggestions on our full complimentary breakfast buffet. Please let us know how we can make it better and we will work to exceed your expectations!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fantastic for visiting family near by!”
4 of 5 stars Reviewed 18 August 2011 via mobile
1
person found this review helpful

My family and I stay here everytime we visit my uncle who lives just up the road from the hotel. We love the service and cleanliness of the hotel, as well as the service. We will continue staying here everytime we stay in Dedham!

  • Stayed July 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rachelborwegen about Residence Inn Boston Dedham
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Kathleen Farrell-Lento, Director of Sales at Residence Inn Boston Dedham, responded to this review
21 August 2011
We are glad you always enjoy your stay with us and the fact that you keep coming back proves it! I hope you liked our newly renovated Gatehouse and guest suites. Make sure you stop in to say hello on your next visit!
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Frankfurt, Germany
1 review
3 helpful votes 3 helpful votes
“Excellent experience and location”
5 of 5 stars Reviewed 13 July 2011
3
people found this review helpful

Excellent service from the initial booking until check-out. We had two, one-bedroom suites and stayed for 11 nights. I had both phone and email contact before arrival and was very pleased with the communication. During the whole stay we never encountered one rude person! 11 days is a very long time to go without encountering someone with an attitude. Our children were at the front desk on many occasions for shampoo, soap, basketballs or other equipment and every single time was met with a friendly person. We asked to use the breakfast room for a family dinner and the lady went out of her way to make sure we had everything we needed. The housekeepers were very friendly and always ready to clean your room if you needed it. The hotel was under renovation but we didn't hear any noise. We didn't have any problems while staying at this hotel and will definitely stay again in the spring.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BOS2011 about Residence Inn Boston Dedham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathleen Farrell-Lento, Director of Sales at Residence Inn Boston Dedham, responded to this review
15 July 2011
Thank you for the nice comments! Our staff will be very happy to hear you enjoyed your stay. Our renovations have been totally completed now. I hope you will visit us again and see our beautiful new Gatehouse and lobby in addition to our newly renovated guest suites. We really do appreciate your feedback and hope to see you again soon.
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Additional Information about Residence Inn Boston Dedham

  • Residence Inn Dedham
  • Dedham Residence Inn
Address: 259 Elm Street, Dedham, MA 02026
Price range (per night):* INR9,970 - 15,067

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