Called to book rooms for one night out with family and to enjoy the Big E Fair. The girl on the desk night I called (Heather) booked for the night called not the night we called about. Was then charged CC for bill even though we never stayed there. Heather at the desk never gave a confirmation number just room number. Showed up that night and was told no rooms available and the lobby had a weird smell. There were people in the lobby with kids on bikes and acting like this was their home. Some sort of homeless shelter. Lounge in front of lodge and truck stop in back . Tried to reach the manager for 3 days, had to file complaint with Corp as lodge manager would not return calls. Was charged fee for 2 rooms even thought did not stay and would not except responsibility for error and refund. Would not refer this establishment to anyone - They are only out to make a buck.

I dont ususally write reviews for anything - but this place is scum of the earth.I find it my personal duty and a human being to warn anyone i can. I reserved 2 rooms for 3 nights. The front lobby smells funny but looked clean. Mike at the front desk was great, friendly and helpful.When you open the door to go to your room, the hallway smells like cig. smoke and wet dirty dog. The rooms smell like this but with also some kind of burnt chemical smell.Had to go to the local Walmart and stock up on candles, air freasheners and lysol to be able to even stand to stay in the room. After my wife and i got to our room, my parents called me from the other room. I went down and they showed me 2 very used crack pipes under their matress.We went to the front desk- they said they would i get a discount off the room if we stayed. 2 weeks and several phone calls later, they said they were not going to refund any money at all.Guess they wanted to wait until we were well out of town. After going back to my room, i inspected and found blood on the bathroom wall, door and window curtains. I was walking barefoot in the room, and about ten minutes later, the bottom of my feet were black. That was after i stepped in something sticky on the floor. The walls and headboard of the beds seemed to be covered in some kind of sticky substance also. There is a room in the back of the hotel adjacent to the truck stop next door, where truckers can get the prostitute of their choice.They hang around outside (unless they have a customer) at all times of night and make a lot of noise throughout the night. Almost all the room doors looked like they were bashed in at some point (by what i can only guess was the police?). Overall, i feel generous giving this place one star (thats the lowest i could choose). If there was an option for "I hated this place, and if it burned down, it would be doing the world a great favor" i would have clicked it. I would not stay in this place even if they offered rooms for free and gave ME the $80 a night

It was filthy, the furniture was broken, there was a pill on the floor, and the bonus feature of a knife under the mattress. I couldn't get out of there fast enough! Stay away at all costs!!

I say this because it is mostly a "homeless shelter" and it is not the homeless that is the issue..... it's the Management or lack there of to keep this place decent for homeless people to live. They have lost control of the activities that goes on here. The people who live here don't have a place to live, understood. My heart goes out to them, but it is the responsibility for the Management to make it a safe place and if they have losers who causes trouble and destruction they need to apply the one strick rule and restrict them from the property. They are getting plenty of money from the Goverment to hire security and also to keep the place looking decent. It is a dump, bottom line, it's not the homeless people that make it that way, it's Management, plain and simple. They just doing it for the money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!