From the moment we pulled up to the hotel, it was apparent that it was in need of renovations. The lobby needs to be re-done and the service at best is average. For the amount of money we paid for the room we expected more. The rooms were dated with old beadspreads. When we contacted management that there were stains on the beadspread they immediately changed the room to their credit. There was a stench in the room that would not go away even after being sprayed with air freshner by management. We were too emberrassed to ask for a new room again and decided to just deal with it since we were only there for 1 night. Would not recommend!
- Quality Inn Chicopee
- Chicopee Quality Inn
