A very warm welcome from the manager and very friendly staff sadly failed to make this anything other than a disappointing place to stay. Although many other reviewers seem to have been happy with its faded charm, we were disappointed by the quality of both the service and the standard of comfort it provided which is clearly of a lower standard than its reputation suggested. An evening meal was badly marred by very poor, disorganised service which left us waiting for over 30 minutes for our starter and had we been in a restaurant we would have left the table in frustration. Fortunately the weather allowed us to sleep with the windows open as to have had to use the air con unit would have made sleep impossible due to the noise.

Just because a place is old does not excuse blackened grout in the shower or cracks in the sink and is an unacceptable excuse to make to justify a tired environment. It is clear that the Inn needs to upgrade its rooms rather urgently if it is to provide the standard of accommodation that one should be entitled to expect. Unless this is done then there are clearly other options for staying in Chatham that should be explored before the Queen Anne.

Arrived to a welcoming lobby with lots of character. Room terrific, great shower, nice bedding and a choice of two rooms to have breakfast in. You will not be disappointed.

Karen at Reception was an absolute delight, so enthusiastic and welcoming. Of course the bedrooms are smallish - it's a historic building after all, but we loved it, the floral, chintzy decor and the four poster bed. We were in the Cape around 20th September, so it was wonderfully quiet compared to early September when I believe it can be very busy up to Labour Day. I had been miserable in busy New York for 5 days, so Chatham, and the Queen Anne restored me to sanity! We booked in for 1 night, but then stayed for 3.

We had such a happy and memorable stay. Lovely shops. We rented bikes and did 70 miles between us on the bike trails one day.

Watch your feet in the hall as the floor is a little uneven and I tripped. The lounge in the evening is dimly lit and atmospheric, but that was my one gripe - I could not read my book as the lighting was so bad! Surely there could be some decent reading lights to combat the awful energy saving light bulbs? It was similar in the bedroom.

BIG plus - the internet connection in the room was complimentary, the delicious breakfast was included in the room price and I think the bill was 1/3 what we paid in New York. I cannot recommend it highly enough. It was such a tonic after NY which I will never visit again, but Chatham and the Queen Anne get 10 out of 10.

Set in Chatham, MA, this is one of the nicest hotels in one of the nicest places in Cape Cod.
Very friendly and helpful staff. Great food. Breakfast was actually served on proper china - not polystyrene!
Don't expect all the facilities etc that you would find in a city-centre chain but would recommend this hotel for different and better reasons.