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Hilton Garden Inn Burlington – reviews, photos

3.0 of 5
5 Wheeler Road, Burlington, MA 01803
Hotel amenities
Hilton Garden Inn Burlington
Ranked #2 of 6 hotels in Burlington
4.0 of 5 stars 141 Reviews
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141 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Rooms are clean(5)
  • Free internet(4)
  • Commuter rail(3)
Traveller rating
    50
    60
    20
    8
    3
Only show reviews for Family (38) | Couples (29) | Business (44)
Date Rating
Ottawa, Canada
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Needs facelifting, great staff”
4 of 5 stars Reviewed 1 February 2012

I stayed for few days, the hotel is a bit rundown, and needs a major facelift which is being done right now. Otherwise, accessible to highways and not too shabby.
Personnel at this place rocks, they are very careful to details and lending a hand if needed. Rachel was very accommodating and first to help, she was a life savior.
The gym was a joke, frankly speaking, it was too small , what were they thinking, can't accommodate more than 1 or 2 max, seriously needs to be reviewed.
all in all, I would stay in this place again, especially after the reno.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Larry Casillo, General Manager at Hilton Garden Inn Burlington, responded to this review
28 February 2012
Dear carabasse,

Thank you for taking the time to share your thoughts regarding your recent experience with us as well as your fantastic feedback regarding our team of employees. We take great pride in offering the highest levels of service and I am delighted to hear that all of your interactions with our team were exceptional. Please join us in the near future as we unveil our new Restaurant and Bar concept - the garden grille & bar. We have finished a comprehensive guest room renovation and are nearly complete with all public space renovations, our fitness center included.

We look forward to welcoming you back to our hotel and showcasing our beautiful new product.

Best regards,

Larry Casillo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Top Contributor
91 reviews 91 reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
“Renovations Issues”
4 of 5 stars Reviewed 19 January 2012

The hotel is going through a large renovations with guest rooms,restaurant,lounge,etc. They were kind enough to send a message prior to arrival with regards to the renovation.The staff is very friendly and helpful. They have a very well equipped and up to date business center.Good housekeeping staff. Highly recommended.

Room Tip: Request newly renovated king room.
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Detroit, Michigan
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Great place, BUT...BEWARE OF CONSTRUCTION!”
3 of 5 stars Reviewed 4 January 2012

We travel to this area a couple of times a year for family events and ALWAYS take advantage of this hotel whenever they have great deals going on, such as the free breakfast and free daily gas card ($25) that we got with our last stay. The rooms are a bit tight for a family of four, but the location and cleanliness make it a great hotel. We were there for the week of New Year's Eve and the construction was LOUD in the early morning. Make sure to confirm that you will be staying in a room that is not directly under or over a room under repair/remodeling. The place should be all the more great when finished with remodeling project, but only if they don't jack-up the prices.

Room Tip: Do not get a room near active construction, as the sleep quality will be affected!
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rhode Island
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great stay !!!!”
5 of 5 stars Reviewed 3 January 2012

Wife, son, daughter and I stayed here for my son's hockey tournament. Easy access off of RT 95. Near many restaurants and the Burlington Mall. Comfortable beds, nice heated pool, the friendliest staff in the world and very quiet. Unbeatable for the price. A +++++

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Top Contributor
54 reviews 54 reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
“More convenient than you would think”
4 of 5 stars Reviewed 22 December 2011

Burlington. Why would someone ever stay in Burlington. These were my thoughts as I booked this hotel for a visit in December. I based it on price and frankly theirs was good. I was suprised by what I found. Convienence...It's located right off of 128 north at exit thirty two. There is a mall just up the street, but more importantly its just 20-30 minutes drive from anywhere we were needing to be. The airport, metro west. the south shore and most of the boston area are all within easy reach. Also convenient to the Mass turnpike for that trip to the casino's in CT or New York City. Facilities and Staff...Any staff contact we had was good. Always friendly(despite our odd hours).As for the facility, it is undergoing renovation, so the pool was closed, found the rooms to be small but serviceable. The only drawback is the walls are paper thin. Awakened early on Sunday morning to the cacophony of flushing toilets. Couldn't sleep through that. The breakfast buffet they offer is adaquate, with somewhat slow and borderline surly service. Other than those issues, it was a good stay and I would book here again.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hilton Garden Inn Burlington

  • Hilton Burlington
  • Burlington Hilton Garden Inn
  • Burlington Hilton
Address: 5 Wheeler Road, Burlington, MA 01803
Price range (per night):* INR5,071 - 11,202

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