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Hyatt House – reviews, photos

3.0 of 5
2 Van De Graaff Drive, Burlington, MA 01803 (Formerly Hyatt Summerfield Suites Boston/Burlington)
Hotel amenities
Hyatt House
Hyatt House
Hyatt House
Hyatt House
Hyatt House
Hyatt House
Ranked #1 of 6 hotels in Burlington
4.5 of 5 stars 144 Reviews
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144 reviews from our community

What travellers say about this hotel
  • Full kitchen(3)
  • Great Place(3)
  • Evening reception(3)
Traveller rating
    93
    41
    10
    0
    0
Only show reviews for Family (44) | Couples (17) | Business (26)
Date Rating
Danville, CA
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Okay - not great”
3 of 5 stars Reviewed 3 February 2012 via mobile

I stayed one night for business meetings. Hotel is fairly standard - I would put it at the Courtyard by Marriott level, but a notch below.

I was extremely disappointed to take a lukewarm shower as it appeared the hot water was non-existent. Also, there were tree branches that were rubbing against the building on the wall and window outside of my room. PIA.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Awesome!”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Very clean! Awesome breakfast! Smooth check-in/out! Will stay again! Love the Mall and so many stores to be around and movie theater!

  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Jersey
Senior Contributor
32 reviews 32 reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Great place, great price, great time”
5 of 5 stars Reviewed 1 January 2012

My husband and I stayed at the Hyatt Summerfield Suites in Boston/Burlington for the week after Christmas and had a fabulous time. Note that as of 1/1/12 they changed their name to Hyatt House. The hotel is all suites, so we had a separate bedroom, bathroom, living room and fully stocked kitchen. Not just a fridge and microwave; we had a full-sized fridge and freezer with ice maker, a stove, toaster, microwave & dishwasher, along with dishes, bowls, utensils, pots, pans, etc. We could have cooked an entire meal if we chose. Both the bedroom and living room had large, flat screen TVs and the living room had a DVD player. The front desk lends out DVDs at no charge. The amenities in the room included soap, shampoo, conditioner and toothpaste. They also gave us dish soap, dishwasher detergent and paper towels for the kitchen. I toured a 2-bedroom suite while we were there and what was great is that each bedroom has its own private bathroom. The suites are really like apartments and they're great.

Our original plans included lots of sightseeing, which didn't happen. The only place we went was to the JFK Library. The hotel was so comfortable and homey that we chose to stay there most of the time. We read books, played word games on the Kindle, watched movies and relaxed. The hotel has a 24-hour Fitness Center (with a TV), which we used every day. It was great just spending time together without the pressures of work and other responsibilities. There is an outdoor pool and whirlpool, which were closed this time of year. If you do want to do some Boston sightseeing, this is a great alternative to a Boston hotel, which can be very expensive. You'll have to drive in and park, but you'll save a ton of money.

The hotel offers a free breakfast buffet daily. It has a very nice selection including fresh fruit, a variety of cereals, bread/bagels/muffins/pastries, eggs and either bacon or sausage. Coffee, a nice selection of hot tea (they don't have hot chocolate, so bring your own packets if you'd like some during breakfast), juices and several types of milk round out the breakfast buffet.

Monday thru Thursday they have an evening social, which they say is there to "tide you over until dinner". Well, let me tell you, you can make it your dinner if you want to save money on eating out. Each day they had salad, soup, raw veggies with dip, potato chips, tortilla chips, salsa and shredded cheese. Then, each day they also had something hot, such as pizza, meatballs, mac & cheese, etc. Along with all that they also have fountain drinks. Remember, this is all included in your room fee.

Within walking distance of the hotel, there is a shopping center with several food choices, which I will review separately. "Fresh City" and "Not Your Average Joe's" were both great. We ordered from them several times and brought the food back to the hotel. This saved us a fortune in eating out and also saved us a lot of time. Eating in the comfort of our room was great. We only went out to eat in a restaurant one time. We went to "Gustazo Cuban Cafe" (which I'll also review separately), a small place offering Cuban food.

Between the breakfast, the evening social and ordering in from local places, we didn't spend very much money on food overall. We went to a supermarket early on and got bottled iced tea, a gallon of spring water and a few other items like cheese, fruit, yogurt, granola bars, microwave popcorn, hot chocolate, etc. My husband had brought a few bottles of wine from home so with all that, we were pretty set. The hotel has an area near the front desk where they sell some food items and beverages. They are on the expensive side, so it's worth it to stop at a supermarket and stock up.

Every interaction with an employee was great. They all went out of their way to be helpful. They kept the breakfast and evening social well stocked and the area very clean.

I honestly don't have a single complaint. My only suggestion would be for them to enclose the pool and whirlpool to make them year-round. Other than that it's a perfect place and we will definitely be back.

Room Tip: You don't want a room on the first floor near the fitness center and business center. The only r...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Palm Beach, Florida
Top Contributor
117 reviews 117 reviews
Reviews in 62 cities Reviews in 62 cities
37 helpful votes 37 helpful votes
“Nice Hotel, Nice Amenities, Good Sleeps”
4 of 5 stars Reviewed 31 December 2011

We stayed here over the Christmas holidays. We've never stayed here and weren't sure of what to expect. It was close to our family's house so that was a plus. Check in went very smoothly and our room was at the back of the hotel and nicely quiet. We each had a one bed-room suite with a bedroom that had doors that closed and made it private. it had a small kitchenette with microwave, range, refrigerator and coffee maker. When I saw that the coffee maker was a multiple \-cup maker, I bought filters and real coffee for the mornings. The hotel has a nicely furnished exercise room that was used regularly. Suites are furnished nicely and have two TVs. The beds are,also, comfortable.They provided a buffet breakfast which was a cut above other hotels. They always had scrambled eggs with varying breakfast meats. They had pancakes and waffles on different days. Breads, muffins, oatmeal, fruits, yogurts and juices rounded out the breakfast bar. Coffee, tea and water were ,also, available. The next time we are visiting family in Burlington, we will definitely consider this hotel. The one down side was one day, our suite was cleaned but the bed was not made. This was just sloppy housekeeping. The other four days, housekeeping was very good. Prices were moderate.

Room Tip: I requested an upper floor and got one in the quiet back of the hotel. It's only has three stori...
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bangor, ME
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Cozy & Convenient”
4 of 5 stars Reviewed 24 December 2011

Right on route 128 - Great for motorized travelers who don't need to stay downtown - only 25 minutes away outside of peak hours. Reasonably well equipped kitchen, excellent bedding, quiet, functional and practical. Friendly desk. Value/price ration can be great depending on the date, but rates can vary a lot.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hyatt House

  • Hyatt Summerfield Suites Burlington
  • Hyatt Summerfield Suites Boston
  • Summerfield Suites Burlington
  • Hyatt Burlington
  • Burlington Summerfield Suites
  • Burlington Hyatt
Address: 2 Van De Graaff Drive, Burlington, MA 01803 (Formerly Hyatt Summerfield Suites Boston/Burlington)
Price range (per night):* INR6,688 - 13,208

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