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Pepper House Inn – reviews, photos

2.5 of 5
2062 Main Street, Route 6A, Brewster, MA 02631
Hotel amenities
Pepper House Inn
Pepper House Inn
Pepper House Inn
Pepper House Inn
Pepper House Inn
Pepper House Inn
Ranked #6 of 11 Brewster B&B and Inns
4.0 of 5 stars 43 Reviews
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43 reviews from our community

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Date Rating
New Milford, Connecticut
1 review
“Hope to feturn in the Fall.”
5 of 5 stars Reviewed 2 September 2011

Date: September 2, 2011
What a lovely bed and breakfast! The furniture and decorations were beautiful, and authentic! Our bedroom was spacious, with a four poster bed. Our bathroom had both a shower and a claw foot tub. This B&B is located right on 6A in Brewster, MA, and is close to good restaurants, antique shops and art galleries. It is even within walking distance to the beach. Inndeepers Debby, Bill and Bea were very pleasant and helpful, and made us feel welcome. We are thinking of returning in the Fall, and will use the fireplace in our room.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask nonnagr19 about Pepper House Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord, NH
1 review
“Lovely quiet spot on the Cape”
5 of 5 stars Reviewed 26 August 2011

The Pepper House Inn is a quintessential bed and breakfast: a stately late 18th century home lovingly maintained and furnished with an eclectic mix of antiques. Our room was comfortable. Breakfast was deliciously cooked to order and our hostess Debby was a font of knowledge about the Cape and all it has to offer. When we come again this is where we shall stay!

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Robert M about Pepper House Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
1 review
“We were so fortunate to have found The Pepper House Inn!”
5 of 5 stars Reviewed 30 July 2011

Disappointed that our previous plans had to be changed, my husband and I set out to find a place on The Cape to stay. We first looked into motels, only to see pictures of drab, run down rooms--looking as if they had not been remodeled since 1965-with pricetags of $200.00 or more. We then switched our search to B&B's. The Pepper House came up in our search with 1 room available. It appealed to us because the price was right, the room looked lovely, the location was central and it would accomodate us for 2 nights. We are so happy that we chose The Pepper House. Debbie and her parents were very nice and welcoming, very real people--they took great pride in the house and it's history and the town of Brewster. Our room was beautiful--a comfortable bed, large bath, air conditioning, T.V. stunning furniture, bedding and window treatments. The house was quiet, breakfast was hot and delicious, and all of Debbie's suggestions were right on. We could come and go as we pleased and the rooms were immaculate! The next time my husband and I travel through Brewster, we will definitely stay at The Pepper House Inn.

Room Tip: We stayed in The Waverly Room!
See more room tips
  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mamamarie41977 about Pepper House Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Kingston
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“History buffs will enjoy the still evident antique features............”
3 of 5 stars Reviewed 28 July 2011

of this graciously proportioned old home:wide plank floors and hand wrought iron hinges and door locks. Even though P.H.I. was located on a busy main street,we loved the location because we could leave the car behind and walk to a choice of good restaurants. The village is quiet in the evenings,so traffic noise was not a problem. Our room had a comfortable king bed and the water pressure in the shower has comfortable and the water hot. The breakfasts were simple but good and Debbie was very accomodating. The inn has foundation plantings all around the house and some of these make the house seem dark and damp,leaving a musty smell. The windows in our room were obliterated by a huge rhododendron. Strangely for an inn,there was really no comfortable common space to get out of your room and relax. I guess the center living room was meant for guests, but it was also a staging room for laundry and kitchen supplies and wasn't very welcoming. The property is very pretty with a rolling private back yard,but not a place to sit and enjoy it. Coming back from a near-by beach,there is nowhere to hang a wet beach towel so we left ours hanging on our car. When my husbands business schedule called us away early,we had to pay for the missed night,but frankly it was a relief to leave early. Debbie is a gregarious,friendly host and has a beautiful property. A little TLC, starting with a pruning shear and a paint brush,could make this Inn the pride of main street. The Inn is a clean,convenient alternative, but the value, at nearly 200.00 a night, just isn't there.

  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pepNK about Pepper House Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, North Carolina
1 review
“Disappointing B&B Experience”
3 of 5 stars Reviewed 21 July 2011

The good:

Our Cherry Room was clean and nicely decorated. The queen-size bed was comfortable and the room had a TV.   The shower was small but adequate. 

The not-so-good:

The outside of the house needs work including a new coat of paint, weeding, trimming, and window washing. 

The living room was dark and musty with a pile of bedding left on one of the chairs throughout our four nights/five days stay. Two bar stools greeted us each morning in the living room.  (The stools were used to block the entrance to the kitchen when the innkeeper, Debbie, left for the day.) It was not an inviting place to spend time in.

The Dining Room was small.  Three small tables with 10 chairs filled the room.  There was no room for other dining room-type furniture. The wall paper was coming unglued in several places and needed to be re-glued or replaced. 

Breakfast, each day, consisted of eggs (any way you wanted them), or French Toast -- no other entrees were available.  Bacon, sausage, hash browns, muffins/special breads, cereal, and specialty dishes were NOT available. Debbie boasted about her gourmet omelets. Unfortunately, they were far from being gourmet.

Niceties that we are accustomed to finding in other B&Bs such as a guest mini-refrigerator, cold drinks (for a nominal charge), tea or coffee in the evening with freshly made cookies/brownies were NOT offered at this B&B.  Fortunately, the Brewster General Store, a short drive from the B&B, was open to 10:00 p.m. to buy a cup of tea or coffee and/or a snack.  No morning newspaper was in evidence.

In conclusion, Debbie needs to book herself into a few well regarded B&Bs to check out their operations in order to bring her level of a B&B experience up to par with her competition.

  • Stayed July 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask NCVisitors105 about Pepper House Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PepperHouseInn, Owner at Pepper House Inn, responded to this review
23 July 2011
We take our business and our customers experience very seriously and never want to be in the position where the guest is unhappy.
When someone writes a review so mean there must be something more to the story - there is.
In this case, the guest was irked about:
- They could not have unlimited access to the Bed & Breakfast kitchen, and also
- I would not schedule a special breakfast 2 hours before normal breakfast time, specially for them on one of the mornings.

About the kitchen - since I am responsible for the health, safety, and welfare of all of my guests, and subject to Food Service requirements by the Board of Health, I do not feel it is appropriate or proper to allow guests access to the kitchen or the kitchen refrigerator where all of the food for the Inn is stored. All of the Inns in this area have their kitchens closed off to guests. These guests were offered a choice of rooms, one of which had a fridge in the room for $10 more per day. The details and amenities of each room they were considering were discussed with them. If the fridge was so important - they should have opted for the room with the fridge. They demanded ice be brought to their room each day at 6 p.m. We do not have room service, but I did this to try to accomodate them. And not a small amount of ice - they wanted several trays of ice which they used to load up their cooler. Most motels even have signs saying that their ice machines are not to be used to fill up coolers.

As for the breakfast request 2 hours prior to usual breakfast hours - We are a small family run bed and breakfast. We do not have room service. We offer breakfast from 8 - 9:30 and it is cooked to order for each guest. We felt that requesting breakfast be cooked for them at 6 a.m. was not something we can accomodate. I advised them where they could get coffee and donuts or a light breakfast at that very early hour.

These guests complemented me on breakfast the first morning. They had omelettes. She also complemented me on the cooking of her eggs another morning. I find it interesting that she said the opposite in this review. In 4 days these guests never missed a breakfast, the husband also ordered 2 entrees on the last day and ate everything. If breakfast was so bad, why did they keep coming back? On one of the days these guests suggested to me that we offer our omelettes with American Cheese instead of the Cheddar cheese that we use. I find this curious. Is processed American cheese "gourmet"? I regularly get complemented on my omelettes and on our breakfasts. This is the first time that someone has complained about our omelettes. We offer a nice amount of food, guests get to choose what they would like and if they choose omelettes - which ingredients are included. Food is presented nicely with fruit, and we are regularly told that our breakfasts are very filling, and that the guests appreciate being able to choose. We do offer ham in our omelettes (guest's choice) and cereal is available.

Most of the other reviews state how good the breakfasts and the omelettes are. They also list how helpful we are with suggestions on attractions in the area and how knowledgeable we are too. Again it is curious with these guests - they asked for our suggestions, but never did any of the things we suggested. Of course it is their vacation and their choice, but then they complained about things they picked on their own that were not to their liking.

Please read the other reviews before you make up your mind.
Thank you for reading my response!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Pepper House Inn

2062 Main Street, Route 6A, Brewster, MA 02631
Price range (per night):* INR8,582 - 13,487

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