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Holiday Inn Boxborough (I-495 Exit 28) – reviews, photos

3.0 of 5
242 Adams Place, Boxborough, MA 01719-1799
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Holiday Inn Boxborough (I-495 Exit 28)
Holiday Inn Boxborough (I-495 Exit 28)
Holiday Inn Boxborough (I-495 Exit 28)
Holiday Inn Boxborough (I-495 Exit 28)
Holiday Inn Boxborough (I-495 Exit 28)
Holiday Inn Boxborough (I-495 Exit 28)
Ranked #1 of 1 hotels in Boxborough
4.5 of 5 stars 182 Reviews
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182 reviews from our community

What travellers say about this hotel
  • Would highly recommend(4)
  • Front desk staff(3)
  • Meeting room(3)
Traveller rating
    129
    36
    8
    3
    6
Only show reviews for Family (38) | Couples (15) | Business (98)
Date Rating
Southborough, Massachusetts, United States
1 review
“Packed agenda, little time for dinner, meeting for 40.”
5 of 5 stars Reviewed 11 February 2012

Being busy, you always hope that everything that you requested for a meeting and meals thru email will be there when you show up. I have never meet Lynn Morgan Catering Manger but everything I requested was there exactly as I requested, the staff was great, they helped setup some banners before hand, they were unseen until they served the food exactly when I wanted them to and where out very quickly after desert so I could continue on with a meeting packed with information. Chicken dinner was excellent, great potatoes, good portion, compared to others. Nice place, great help, followed my agenda, perfect!

Rich Dietz
Rotary Governor 2012-2013

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rich D about Holiday Inn Boxborough (I-495 Exit 28)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review
20 February 2012
Thank you for taking the time to express your satisfaction with your recently held Rotary International meeting at the award winning Holiday Inn Boxborough. Your comments are appreciated and shared by the vast majority of meeting planners. The Holiday Inn has earned the distinction of being the busiest full service hotel in the area. This distinction is due to the associates known as Team Boxborough who strive to exceed the expectations of guests, patrons and event planners.

Again, thank you for your kind comments. We look forward to hosting many future Rotary International events.

Yours In Hospitality & Pride,

Jules N. LaVoie, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, Massachusetts
1 review
“Team Meeting”
5 of 5 stars Reviewed 31 January 2012

Everything was great, the food was really good, the meeting room was a perfect size for our group. Staff were very hepful in planning the event.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Angela A about Holiday Inn Boxborough (I-495 Exit 28)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review
20 February 2012
Thank you for taking the time to express your satisfaction with your recently held event at the award winning Holiday Inn Boxborough. Your comments are shared by the vast majority of event planners. The Holiday Inn continues to enjoy the distinction of being the busiest full service hotel in the greater area. This distinction is earned by the associates known as Team Boxborough who strive to exceed the expectations of our guests, patrons & event attendees.

Again, thank you for your kind comments. We look forward to hosting many future team meetings.

Yours In Hospitality & Pride,

Jules N. LaVoie, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boxborough, Massachusetts
1 review
“Retirement Party”
5 of 5 stars Reviewed 30 January 2012

I recently hosted a cocktail reception with hors d'oeuvres for a long time employee who was retiring in the hotel's Atrium area. Everything went extremely well. The bartender and banquet staff were very attentive and took care of everything. The hors d'oeuvres were ready when the party started and the quality of the food was excellent. There were approximately 60 people in attendance and a good time was had by all. My company is in close proximity to the Holiday Inn, and I would not hesitate to use them again.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Paul H about Holiday Inn Boxborough (I-495 Exit 28)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review
20 February 2012
Thank you for taking the time to express your satisfaction with your recently held event at the award winning Holiday Inn Boxborough. Your comments are shared by the vast majority of event planners. The Holiday Inn has become the most popular full service hotel in the gretaer area. This distinction was earned by a group of associates affectionately known as Team Boxborough who strive to exceed the expectations of our guests, patrons and event planners.

Again, thank you for your kind comments. We look forward to being your host for many future celebrations.

Yours In Hospitality & Pride,

Jules N. LaVoie, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“good for a Holiday Inn”
3 of 5 stars Reviewed 19 January 2012

staff is great and very helpful.
rooms are clean but heat does not work if you are in an "outside" room and have to ask for the heater to be turned to automated or it will run all night. so your options are on or off. which in new england during the winter is not an option. bathrooms are a little worn but it is a busy hokiday inn so to be expected. great for the price.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Vtstock about Holiday Inn Boxborough (I-495 Exit 28)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review
24 January 2012
Thank you for taking the time to express your satisfaction with your recent stay at the award winning Holiday Inn Boxborough. I am pleased you enjoyed our staff and found our unique New England Hospitality to be enjoyable. Your comments on our cleanliness and staff friendliness are greatly appreciated and are shared by the vast majority of guests.

Looking forward to being your host again in the near future.

Yours In Hospitality & Pride,

Jules N. LaVoie, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Pool party for birthday party”
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

This location "rents" out their pool facilities for children's birthday parties. With a three hour time frame, kids and adults can enjoy the pool and have access to a small, but very adequate function room complete with bathroom and shower. Prior to the event the host can choose from a variety of food options. We chose to have a bbq and in the middle of the winter this was a very fun choice that all seemed to enjoy. The pool was clean and the "party" room was all set up down to bottles of mustard and ketchup on the tables. Everything was well timed and the staff was very friendly and helpful.

Stayed January 2012, travelled with friends
Was this review helpful? Yes
Ask Amy V about Holiday Inn Boxborough (I-495 Exit 28)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review
16 January 2012
Thank you for taking the time to express your satisfaction with your recently held pool birthday party at the award winning Holiday Inn Boxborough. I am pleased Team Boxborough met your expectations. The Holiday Inn is known by the locals as 'The Place To Meet". This reputation has been earned by a group of associates who serve with passion and pride. We are, by far, the most popular full service hotel in the greater area. We host over 900 events annually and have worked arduously to earn our local reputation.

The staff and I look forward to hosting future family celebrations in the future.

Yours In Hospitality & Pride,

Jules N. LaVoie, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

  • Holiday Inn Boxborough
  • Boxborough Holiday Inn
Address: 242 Adams Place, Boxborough, MA 01719-1799
Price range (per night):* INR7,802 - 10,366

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