I've been a regular customer to this hotel for over a year now and I can say I have never had a bad experience. Sure, things aren't working sometimes but they are quickly remedied with one call to the front desk. The room is always clean and the staff is always friendly and helpful.
I recall one day I checked in to find the toilet seat slightly broken. I reported the problem to the front desk and in a very short period of time someone was there to fix the problem. They didn't try to fix the old seat, they brought a brand new toilet seat with them (without me asking) and installed the new one in minutes. To me that's customer service.
They seem to constantly updating the facilities and amenities. They have improved the exterior through landscaping and I noticed during my last visit they were installing new microwaves in the rooms.
I am a picky lodger but I find the Comfort Inn in Salisbury to be convenient, comfortable and the staff friendly and helpful.
- Comfort Inn Salisbury
- Salisbury Comfort Inn
