We booked 3 nights at the Inn, this Fri, Sat & Sun. TripAdvisor had a link to this hotel offering a special Winter Indulgence $225 rate which is lower than we have and it has "goodies" attached.
The special rate was available Fri & Sun, but not Sat. I called to see if we could have that rate for Fri & Sun if we checked in and out every day. I have done this at Marriott. The gal said no because we have to have Winter Indulgence all days of the stay. I advised that was not in the rate rules and that I was disappointed since I have 2 spa appointments booked, we planned to dinner at the hotel, and the rate does not state this. She offered to check with the Front Desk. She came back and said the front desk Manager said no. I asked why and was told they could not guarantee the same room every day, which is ridiculous since we were already booked for 3 days in 1 room.
After all the nice things have read, I am very disappointed in this treatment, and I haven't even gotten to the hotel yet. Kind of puts a pallor over my visit with such poor service: an advertised rate with rules not also advertised.
I will provide an update after my visit.
- Also Known As:
- The Inn At Perry Cabin By Orient-Express Hotel St. Michaels
- The Inn At Perry Cabin By Orient-Express Hotel
- Hotel At Perry
- Inn Perry Cabin
- The Inn At Perry Cabin
- Official Description (provided by the hotel):
- Set on 25 lush acres with manicured gardens and nestled on the Miles River, The Inn at Perry Cabin offers luxurious accommodations furnished with contemporary and antique furnishings. Experience an unparalleled culinary experience in Sherwood's Landing, seamless, attentive service and many recreational options including an horizon edge swimming pool and fitness center. The new Linden Spa offers services focusing on pampering, rejuvenation and wellness. ... more less
- Reservation Options:
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