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Red Roof Inn – reviews, photos

2.0 of 5
16001 Shady Grove Road, Rockville, MD 20850
Hotel amenities
Red Roof Inn
Red Roof Inn
Red Roof Inn
Red Roof Inn
Red Roof Inn
Red Roof Inn
Ranked #10 of 15 hotels in Rockville
3.5 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    20
    9
    12
    16
    8
Date Rating
Njoro, Kenya
1 review
“Red Roof Inn Rockville MD”
5 of 5 stars Reviewed 23 January 2012

Have been staying at this property for 14 years and have always enjoyed this place. Overall, it is in a great location and very easy to get to Va. and many areas that I need to travel for my business. The Staff is always courteous and very accomodating and the General Manager, Shirley Jordan, couldn't be more delightful and extremely professional.

I really like the convenience of the refrigerator, coffee maker and microwave. The business desk is excellent for doing my paperwork, with great desk lighting and comfortable work chair.

Give the Red Roof a try in Rockville, Md.!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marie808 about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shirley Jordan, General Manager at Red Roof Inn, responded to this review
25 January 2012
Thank you so much for taking time out to write that awesome review! We really do appreciate that. We do take customer service seriousley. We are very excited about our upcoming Renovation. The process will start in March. We look forward to you visiting us in the near future. Thank you again!
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Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“arghhhh”
2 of 5 stars Reviewed 18 December 2011

I guess by now I should know most of the time you get what you pay for. Room was clean, staff was ok thats about the nicest thing I can say about this place, WIFI was horrible, connection consistantly dropped every 5-15 minutes, mold in the bathroom and a bare light bulb with no shade on the wall fixture, the inroom safe did not work, when I called the front desk they said someone would fix it, well thats what they said, it never happened but at least I had hope. Location was good within a mile or so of Shady Grove Metro and a lot of resturants and shopping close by. oh I almost forgot when the heater kicked on it was like a 737 landing, it would wake you from a dead sleep, so we turned it off at night, good thing it was only October.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Pippin43 about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shirley Jordan, Manager at Red Roof Inn, responded to this review
20 December 2011
Thank you for your comments! We appreciate you letting us know. Our goal is to exceed your expecations, clearly, we did not-please except my apology. Could you please give me a call? I would like to get more detail in order to better address your concerns. My number is 301-987-0965.
Thank you very much Shirley Jordan GM
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“Employees very hospitable but rooms dirty & have bugs!!”
2 of 5 stars Reviewed 8 December 2011 via mobile

While the front desk employees were very nice and helpful the rooms leave a lot to be desired. Our room had tons of large, visible spider webs, dead worms in bathtub and signs of cockroaches!! Also sheets looked very old and stale.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask X62kaywa26x about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shirley Jordan, Manager at Red Roof Inn, responded to this review
15 December 2011
Dear Guest , thank you so much for your feed-back. We really do appreciate your comments! Our goal is to offer awesome sevice to every guest. Clearly we dropped the ball. Please give us an opportunity to make it right.. I promise your next stay will exceed your expectations. Give me a call at 301-987-0965. Tks again! Shirley Jordan G.M
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Ruther Glen, Virginia
1 review
“great service...”
5 of 5 stars Reviewed 17 November 2011

great customer service.........very polite and would deffinitely be back to stay..

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeffrey F about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great price, Great location”
5 of 5 stars Reviewed 13 November 2011

I needed a room for the night near the Montgomery Surgery Center, room was CLEAN, and heated. Had frig, TV, and WiFi! I was on my laptop doing work on the internet.

I had a beautiful walk from the Center to the Hotel on Watkin St. Took a cab in the morning for $8 to the Center. There is a 5 Guys and many other food places near hotel walking distance.

Room Tip: My walk on Watkins to Hotel pics...
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  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask StrainX about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Red Roof Inn

  • Red Roof Inn Rockville
  • Rockville Red Roof Inn
Address: 16001 Shady Grove Road, Rockville, MD 20850
Price range (per night):* INR4,849 - 6,298

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