The inside of the room was beautiful, however, the hotel is very dark and gloomy everywhere else. The walls are very, very thin. My husband and I both had to wear ear plugs just to get to sleep because of our neighbors. The front desk person tried to be helpful but was rather overbearing and full of himself. I had to wait 15 minutes to check into our room because there was only one person working at the front desk. Overall, our stay was not really all that pleasant. On the positive, it is close to the Shady Grove Metro Station and several restaurants.

My husband and I stayed here on a weekend getaway. Our room was very spacious (king bed) and was full of "extras" - bottled water, a gift bag filled w/ a relaxation CD, eye mask, ear plugs, and lavender linen spray ... The bed was very comfortable, too! I would highly recommend this hotel. The lobby staff was also very friendly.

We arrived at the hotel late after driving 8+ hours. Upon inspecting the room we found hairs in the bed and bathroom sink - but the worst was discovering that the bathroom could not have been cleaned at all since the previous person had a 'tummy problem' that had not even been flushed, let alone properly cleaned.

The management first claimed the hotel was full, but upon insisting that we be moved or the room cleaned, he found a room for us, but didn't assist us with our luggage during the move.

The ice machines were also not working because of a water pressure problem and we were told to go to the bar to get ice - no offers to bring ice to the room for us.

We were also not offered anything for our troubles, even after contacting them via e-mail after our stay.

Couldn't wait to leave the next moring. Disgusting!

My wife and I recently stayed here for several days. I had business in the area and she came along to keep me company. The hotel seemed nice from the website . The front desk went from helpful and competent to totally inept. The room was nice, clean and large. Both rooms we occupied were tastefully decorated (identical). The beds were comfortable and the towels and linens were fine. Unfortunately, the first room faced the interstate and unless the air conditioner was on, you heard the traffic. . The next day we moved to a quieter room. We had problems with the Internet in the second room throughout our stay. The wireless internet, although showing a very strong signal didn't work. They also had a network that we could plug into but we had to reboot their modem constantly to maintain service.
This hotel is in the shape of a square doughnut. The center is an atruim that is actually a banquet hall. Half of the rooms face the atrium. If you like watching weddings and bar mitzvah's, you're in business. Otherwise, ask for a room facing the outside. However, the outside rooms in the back face the interstate and the north end faces the cooling tower (three story air conditioner) where the huge fan sounds like an airplane taking off. They give you ear plugs and eye shades to help you cope. No kidding.
When checking out, we found we were charged a higher rate than agreed to. Although the desk clerk said it would be taken care of on Monday, I had to contact the hotel to get the credit I deserved.
While the stay was OK, there were many little things that were annoying. I don't think we will be staying here in the future unless there is no other choice.