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SpringHill Suites Prince Frederick – reviews, photos

3.0 of 5
75 Sherry Lane, Prince Frederick, MD 20678
Hotel amenities
SpringHill Suites Prince Frederick
SpringHill Suites Prince Frederick
SpringHill Suites Prince Frederick
SpringHill Suites Prince Frederick
SpringHill Suites Prince Frederick
SpringHill Suites Prince Frederick
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    8
    8
    5
    0
    6
Date Rating
New York, NY
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“The good and the not so good...”
4 of 5 stars Reviewed 29 July 2011

We recently stayed at this hotel and the staff are very friendly. The front desk people in particular seem to have taken customer service training seriously. They always smile and try to accommodate requests quickly such as fetching extra towels.

The rooms are a nice size with a sitting area that has a desk, couch and a second comfortable chair, a sink, mini fridge, microwave, etc.. The beds were comfortable and nice and cool which was wonderful during the recent heatwave. The tv was also in the sitting area but depending on how it is turned, could be seen from the beds too.

The bathroom was clean but adequate. Our major complaint regarding the room was that there is no clock.

Breakfast was satisfactory and since it is free, you cannot ask for much more. Almost anyone could find something to eat. Cereal, fruit, biscuits, bagels, waffles, eggs, yogurt, etc. There is coffee or tea available 24/7 and at night, they put out cookies in the dining room. There is always a bowl of fruit for the taking -- apples, oranges, and bananas, and lollypops on the front desk.

The exercise room was never used by anyone but us when we were in it which was good as there is just one of each piece of equipment. The pool was nice, when it was cleaned. There were lots of kids in the hotel while we were there and they would play by the pool (and in it) leaving cups floating in the water or lying around the edges. Although we reported the mess, it did not get cleaned up until much later. Nor were there often towels at the pool and they would run out of cups for the water cooler (because of the kids) and not replace them until much later.

That is the main problem with this hotel. It starts to look a bit worn as the day goes on and they are understaffed to clean non-essential things up so the pool is not pristine, a spill in the hallway stays, etc.

If you want a 100% spic and span place, keep going. But if you are satisfied that your room is clean, there is a computer in the lobby that you can use, a small but decent gym, and a nice pool and jacuzzi (when they are clean), this is a good option.

Room Tip: We were midway down the hall, main floor and it was perfectly quiet despite being fully booked. Cou...
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lusby, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“GREAT HOTEL!”
5 of 5 stars Reviewed 11 May 2011
1
person found this review helpful

My fiancee and I really enjoyed our stay here. All the staff was very friendly and always had a smile on their face. The hotel is very clean! The rooms are nice and I love how they have the kitchen area with the microwave, fridge, and sink. The sitting area is nice to relax and we loved the flat screen tv. Breakfast in the morning had a lot more options than other hotels and the indoor pool and hot tub was wonderful. We will be coming back!

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburg, TX
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
“These "suites" best rented by the hour”
1 of 5 stars Reviewed 27 April 2011
1
person found this review helpful

The only thing "suite" about the "suites" is the sugar substitute for you coffee.
The "suites" are entirely too small for one person, two feel cramped. I have seen telephone booths with more square footage than the bath/toilet area.
The best thing about my stay was the young lady at the front desk when we arrived; I had to retrieve an email and she allowed me access to her computer and printer.
Without a doubt, this is the most miserable stay I have ever had at a Marriott location. I may stay at a Marriott location again but, NEVER at a Springhill Suites location.
As the title indicates these rooms are best "suited" for a quickie.

  • Stayed April 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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“Good option if you need to be in this area”
4 of 5 stars Reviewed 25 February 2011

I travel to this part of Maryland several days every month, and this is the best hotel option in the area. It's nothing special, and meets all of the standards of a SpringHill Suites by Marriott. I have stopped eating in their breakfast area because the area isn't kept as clean as I think it should be, even though there is usually a bucket with rag sitting in view of the counter, but again, it's standard fare for a SpringHill Suites.

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Frederick, MD
1 review
“Worst Hotel Experience I ever had”
1 of 5 stars Reviewed 12 September 2010

Over the last 20 years I have averaged over 25 nights/year on the road. This experience over labor day week by far is the worst experience I have ever had in a hotel. Apparently the hotel booked 3 different blocks of rooms for wedding parties. They then decided to put our room on "Fraternity Row" - We had to deal with drunks, noise, load music, yelling in the hallways until after 3 AM. Sound carried right through the walls. Calls to the front desk to complain about the noise were met with the answer of "what do you want me to do?". After the second call the night desk clerk told the other guests to take the party to the hotel's outside patio. This was 2am. Guess where the patio was located - right beneath our 2nd floor room's window.

Upon checking out the next morning I attempted to speak to someone at the front desk. No one was to be found? We have tried to email the General Manager to complain and are still waiting on a response.

  • Stayed September 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about SpringHill Suites Prince Frederick

75 Sherry Lane, Prince Frederick, MD 20678
Price range (per night):* INR6,688 - 8,527

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