My family and my two sisters and their spouses wanted to go to the opening of the Hollywood Casino in Perryville, Maryland the first weekend in October 2010. We wanted a decent hotel, close by if we could. To check things out, we called around and the receptionist at the front desk of the Ramada Inn said it was one of the older hotels, but that they did everything they could to ensure the rooms were well kept. Because it was an older hotel, the ladies decided to visit the area about 2 or 3 weeks ahead of time to ensure it was a place we could stay, or determine if we needed to stay someplace else----a five hour drive. We visited the Ramada Inn, was shown a room, and it looked fine. We made reservations. Upon arrival at the Ramada on October 2nd, we were OK with the rooms we were given. After visiting the casino, we came back to the room later that night. After being in the room for a little while though, we saw a roach on the nightstand. When we tried to kill it, it ran into the clock. My husband took the clock down to the office and told them about the roach and that we didn't need the clock. One of my sisters and her husband had to be moved to another room because they killed over 20 bugs that night!!. I didn't know this at the time, but I would have let eveybody know that we needed to leave if we had seen one more bug. When my sister went to the office to let them know about the bugs, they said there was nothing they could do because Maryland was being invaded by stink bugs. Although they said they didn't have any other rooms, they eventually moved them to the second floor where they didn't see any more bugs in the room. When we visited earlier, why didn't they tell us that they were being invaded by stint bugs (and a roache) and we could have gone somewhere else! The rooms were OK AND CLEAN LOOKING, AND THE STAFF WAS FRIENDLY ENOUGH, BUT THEY HAVE BUGS!! Needless to say, we will not be visiting this hotel ever again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 November 2010
These insects are a non-native species and have been affecting the whole region. We have a regular pest elimination program in place at our hotel and the pest elimination company has been working on a program since they became an issue. Guest safety and comfort are our number one priority and we were happy to have found another room for the guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC