I don't even know where to begin between power outages, clogged toilets, exploding lights bulbs, and no pillows. I'll start by saying I do not consider myself a difficult person and I am not that hard to please.
Ok, so 4 of us shared a room with 2 queen beds. First off, our room was nothing like we saw in the picture. It didn't even fit the description we read when we booked the room. The kitchenette was literally right beside one of the beds with only about 2 feet of floor space in front and we didn't have the living area that was described. We decided to just let it slide because we were ready to start enjoying our vacation.
The problems really started when we had to go through a total ordeal to get a pillow, which involved calling the front desk numerous times to ask, and waiting hours, before finally being told there were none. Seconds after i had walked by the front desk and asked for a 3rd time to get a pillow, and was told there were still none, i step onto the elevator with a hotel employee and ask him for a pillow. Miraculously he shows up at our door with a pillow within 5 minutes. The front desk/housekeeping apparently didn't want to be bothered to look around for one or just figured it was easier to brush me off then check to see if any had become available.
The next night I am taking a shower and getting ready to go out. Our bathroom had a big bulb in the middle of the ceiling that was set on a timer. I obviously had the light on while i was showering and as I'm looking up rinsing out my hair, THE BULB LITERALLY BUSTS AND GLASS EXPLODES EVERYWHERE. I'm in the middle of a shower at this point and there are large and small shards of glass all over the bottom of the tub, all over the floor outside, on my body, EVERYWHERE. I carefully rinse off and step out while everyone was standing outside the door asking me if i was OK and what had happened. We cleaned up as best we could and called the front desk to let them know what happened. Luckily, i was the last one in the shower so everyone was ready and we were still able to go out. When we come back a few hours later, the bulb had been replaced, but there were still shards of glass all over the floor. The large ones were gone, b/c we had picked them up, but you could still see pieces of glass everywhere. I cannot understand how maintenance wouldn't think to or want to sweep up in there? We obviously had no broom. So i call down and tell the front desk that we need the glass swept b/c we don't want to cut our feet. We decide to go out for an hour or so so they can take care of the problem. We get back, and they STILL haven't swept the floor. You would think that glass being all over a guests bathroom floor after a bulb exploded on them in the shower would put us near the top of the priority list for service. Not only were we not at the top, they were just totally ignoring us. I have NEVER been treated like this by hotel staff; just totally disregarded.

The next night, the women are blow drying their hair and the power goes out. At this point, b/c of what we had experienced, we were certain it would take them hours to flip the breaker or whatever else needed to be done. Fortunately, they did restore our power within about 15 minutes or so.

NEXT, the toilet clogs up. Despite the fact the front desk sounded totally annoyed by another call from us, we did get maintenance up fairly quickly to fix the problem. At this point, we started to get a feeling from the front desk like they didn't want to be bothered with us. Like we were a nuisance or something. It was just totally uncomfortable. Especially considering the fact that none of these problems were our fault. We didn't want the stress of dealing with room problems, or staff who were ignoring us or annoyed by us. We just wanted to relax.
As hard as you try, it's impossible to be treated this poorly and deal with so many accommodation problems and not have it put a big damper on your vacation. Instead of enjoying yourself, you think about how you're paying good money only to be totally brushed off and treated like you don't matter. The staff just did not care about us. They just wanted us to shut-up, pay our money, and go on our way. That's how we were treated anyway. You know how you're usually disappointed to have to go home at the end of a vacation? Well, we were excited to be leaving the Paradise Plaza and all these problems behind. The only positive thing i can think of is the location. Other then that, I could never imagine staying there again and i highly recommend you avoid it if at all possible.