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Quality Inn & Suites Beachfront Ocean City – reviews, photos

2.5 of 5
Oceanfront at 33rd Street, Ocean City, MD 21842
Hotel amenities
Quality Inn & Suites Beachfront Ocean City
Quality Inn & Suites Beachfront Ocean City
Quality Inn & Suites Beachfront Ocean City
Quality Inn & Suites Beachfront Ocean City
Quality Inn & Suites Beachfront Ocean City
Quality Inn & Suites Beachfront Ocean City
Ranked #49 of 103 hotels in Ocean City
3.5 of 5 stars 154 Reviews
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154 reviews from our community

    Trip type
Traveller rating
    45
    40
    31
    22
    16
Date Rating
Frederick, Md.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent customer service”
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

My teenage daughter stayed here in January for a church retreat at the OC Convention Center. After she got home, she realized that she couldn't find her Ipod. It took me about two weeks to call Quality Inn and ask about their "lost and found." The woman who answered was extremely competent. Apparently, she had called our church and reported that they had found an Ipod. They had already had it packaged at the front desk. She told me that it was ready to be sent out. I believe this indicates an extremely caring group of employees; they are a true credit to the hotel. I want to praise the integrity and thoughtfulness. I hope the manager reads this and commends his very efficient staff.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Service
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Ask LRBrain about Quality Inn & Suites Beachfront Ocean City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Sessa, General Manager at Quality Inn & Suites Beachfront Ocean City, responded to this review
9 February 2012
Thank you so much for the comments to our staff. We pride ourself with our staff members and the guest services that they provide. I will take the extra time to appreciate those particular staff members involved in returning the Ipod to your daugher. Look forward to seeing you the future. Matt Sessa GM!
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Harrisburg, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Won't stay at this location again!!!!”
3 of 5 stars Reviewed 7 February 2012
5
people found this review helpful

My family takes a annual trip to the beach in May of every year. We planned on staying in the same hotel as we did the previous year, but the hotel was closed. After looking at some reviews I decided to stay at the Quality Inn. I'm a Choice Hotel Member so I'm always looking to stay at one of their hotels to gain points. When we arrived the front desk stay was wonderful. I spoke with a lady named Tara and she was extremely friendly and helpful. Once I arrived at my room everything changed. The room was clean, but extremely dated. A/C was extremely loud which made it extremely hard to sleep. The view was amazing and it was great to be beachfront even though the weather was very cold and we couldn't enjoy the beach. I would give this hotel a 6 out of 10

Room Tip: Get a room on the top floor if you can...
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  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sunshine9928 about Quality Inn & Suites Beachfront Ocean City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Sessa, General Manager at Quality Inn & Suites Beachfront Ocean City, responded to this review
9 February 2012
Thank you for taking the time to review our hotel. I am very pleased to hear that you enjoyed your interaction with our staff members. In relation to your comments on rooms, we are constantly working to improve the overall condition of our rooms. I will work with our maintanance staff to address the noisy A/C unit in your room. Hope to see you again in the future. Matt Sessa GM!
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Lewes, Delaware
Top Contributor
67 reviews 67 reviews
Reviews in 25 cities Reviews in 25 cities
154 helpful votes 154 helpful votes
“Didn't stay, but inspected...better properties out there”
3 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

As I had a Choice Hotels gift card to use, I looked over a couple of the properties in the OCMD area. Location wise, this hotel is literally steps from the sand. The room key loaned by the front desk allowed a peek at an oceanfront queen room. Room was very big, with a little kitchenette, and a teeny little balcony. Basic bedding, flat screen tv, nothing special but nothing awful. The indoor pool and hot tub looked a little run down.

There was not enough help at the front desk, there was one clerk and a long line and phones ringing off the hook. Oddly enough a man sat in the managers office while this clerk was being overwhelmed.

In the hallways many rooms had doors propped open. A guest stopped me in the hall way and asked how I liked the room I inspected. I told her it seemed just fine and she was happy to hear it so she could switch, as the room she just booked had human feces on the floor and smeared on the walls.

This is way off season in a summertime resort town, so this property may be run better during "season" but the feces story was enough to make me not want to stay in this hotel.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask DEBarbie about Quality Inn & Suites Beachfront Ocean City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Sessa, Manager at Quality Inn & Suites Beachfront Ocean City, responded to this review
24 January 2012
Thank you for taking the time to review our hotel, and I am sorry you did not choose to stay with us. Whether it is the peak of summer or the month of January we strive to uphold the highest level of customer satisfaction. I relation to your response of the other guests concerns we did not have any complaints of such matter, nor did we as a staff notice any such issue with a room. If you would like to discuss further you can always contact me at the hotel. Thanks, Matt -410-289-1234
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Frederick, MD
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Acceptable, but you can do better”
3 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

Overall, the Quality Inn Oceanfront did the job, but I was expecting better.

On the plus side, the price was fair, the location was good (end of the boardwalk), and there was a large, inviting indoor pool and hot tub. The room was very large and seemed even larger because the ceilings were extremely high (I'm guessing 15 feet in our room). It had a king sized bed that seemed overly soft, but I must admit I slept very well. The TV was a current wide screen LCD with an adequate number of stations. There was a good sized fridge with icemaker and microwave and even a skinny oven in the room, although we only used the freezer to chill a bottle of wine we bought. There was a good sized balcony where we could see the ocean, although it was too cold to go out there.

On the negative side, the room was in need of a general makeover. The green carpet was stained and a few years past its expiration date - there was a slight funny smell in the room, undoubtedly caused by the carpet. The shower drain was clogged and the showerhead needed replacing badly. The worst part is that as we opened the door to our non-smoking room, there was always an odd rush of cigarette smoke that dissipated after we walked in, so I'm not sure where it was coming from. There were some fairly noisy things going in the room (various motors and fans, but I'm not sure) which woke my wife up at times.

In terms of amenities, there was a fitness room that had some old cardio pieces, three of the four seemed to work but it was inadequate even for a hotel fitness room. There was a restaurant that served breakfast (not included with room), but we didn't try it as it didn't look too inviting. As I mentioned, the pool looked great, and it was constantly crowded. There was a game room that had some pinball and arcade games that looked to be in the neighborhood of 20+ years old. There was free wi-fi, although in our room, it wasn't really faster than 3G on my phone.

I would recommend this hotel to others, with the caveat that there are better choices. I think in the future, I'll pay the extra 5-10 per night for the Holiday Inn instead, but it got the job done.

Room Tip: Not sure, but if you're given room 201 that we had, I would ask for another
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hawknoah about Quality Inn & Suites Beachfront Ocean City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Sessa, Manager at Quality Inn & Suites Beachfront Ocean City, responded to this review
24 January 2012
Thank you for reviewing our hotel and we appreciat your positive comments! Our room upgrades including carpet, and other case goods are a constant work in progress and we are currently working on some replacing many of these fixtures. We hope to see you again in the future. Matt Sessa GM
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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
“The best!!!”
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

They have a great rate, perfect location, complete and healthy meal options, and a very comfortable bed! The front desk is very accommodating to my needs too! What else can there be?

  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Josie m about Quality Inn & Suites Beachfront Ocean City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Sessa, Manager at Quality Inn & Suites Beachfront Ocean City, responded to this review
24 January 2012
Thank you so much for your positive comments. We look forward to serving you in the future! Matthew Sessa GM.
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Additional Information about Quality Inn & Suites Beachfront Ocean City

  • Quality Inn Ocean City
  • Quality Inn Ocean City Md
  • Ocean City Quality Inn
  • Quality Inn Beachfront Ocean City Md
  • Quality Inn Beach Front Ocean City
Address: Oceanfront at 33rd Street, Ocean City, MD 21842
Price range (per night):* INR4,737 - 16,663

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