VERY RUDE!!!! Called at beginning of season to make reservations. talked to a lady that told me when i decide which room to take to call and she will put my name down. they officially don't enter the info until the following day. She would take my name and then i would be assured of getting a room and i would then call with my payment info the next day. She was very nice and accommodating, explaining all of the rooms, etc. 10 minutes later i called back and Julie (the owner) answered the phone and was rude from the start. i have never spoke with anyone this rude. As soon as i started to ask if they could put my name down for a room, she started yelling. i guess she was having a bad day and decided to take it out on me. She was yelling that i want a room and she was trying to enter info into the computer. That she was trying to work and all of these people were calling for rooms. Hello....that's why they are there. That's their business. i had to ask her if i could talk. She was ranting and raving. Unbelievable. My Husband was listening and couldn't believe it and refused to ever stay there again. We go to OC a couple of times a year and have stayed with them. Hoping this isn't a new owner. She will run it down if she continues to treat customers like that. The thing is that i didn't care if i needed to just call back tomorrow, that would have been fine. But she didn't give me a chance. She is a miserable person.
- Breakers Hotel Ocean City
