Very clean family friendly hotel. Hotel was located just off boardwalk in downtown ocean city so everything was within walking distance. Hotel rooms were updated and nice flat panel tvs. Will def stay again

This hotel is awful and the staff is terrible and are not helpful. There are better hotels in the area that are of quality! Do not waste your money!!!!

Last year stayed at a large ocean front propert that was dirty. This year stayed at the hotel monte carlo on 2nd st. And what a great surprise. Staff was very helpful. But the room itself was very clean and spacious. Could t believe last year we spent double on a peppery that was so dirty and this year spent alot less and got a much higher quality hotel. Go figure! Outdoor pool and hot tub on roof deck were fantastic. Indoor pool a little small but just right size for the kids to splash around in. They also offered muffins and juice in the morning which was great with the group we had with us. Location on the boardwalk doesn't get any better. We will be back. !

What an awful experince we had here. I was completely disgusted when i awoke at 4 am to change my 5 month old daughters diaper. I laid her on the spare bed and as i was changing her, i looked and saw these little bugs crawling on the bed.. i picked her up so fast and immediately woke my boyfriend up and told him that we have to get outta here.He thought i was nuts til he got up and saw them for himself. He then googled them on his phone and saw that thats what they were. We pulled our sheets down in the bed we were in to find blood spots all over the sheets, at this point, i was already packed up and he was on his way to get the car. By this time it was almost 5 am and we are driving around ocean city wasting time til we can get in to the hotel to talk to a manager. Needless to say, the owner/manager was the biggest jerk ever and would absolutely not refund our money until the "inspector" came and verified that they were definitley bedbugs. So i called the chamber of commerce who directed me to the board of health, who i believe went out to inspect..sure enough, we got our money back, it took two days but we got it back!! Do not waste your time here, it isnot worth it. The manager actually even said himself, "if i gave everybody their money back that complained, i'd be out of business." what does that tell you?? We were even willing to suck up that nites stay but we had already paid for the next 3 nites..all we wanted was the money back for the next 3 nites,hewasnt even budging at all!! Terrible customer service if you ask me!!! We were not giving up til we got our money back.