We stayed two nights at the BWI Embassy Suites. I really like this hotel chain for a couple of reasons - one it gives our family room to spread out and on long trips like our recent one that is a good thing. We also enjoy the pool and the made to order breakfast. The Manager's reception with the complimentary cocktails is nice too. We had not stayed at this Embassy Suites before, but it was offering a good price for the two nights. Our room was large enough - kitchenette, living room with pull out couch for our teen, a good size bathroom and a two double bed room. Both the living room and the bedroom had flat screen televisions. My only complaint was that the room seemed "tired". Marks on the wall, rusty metal in the bathroom. The room was very clean, but just seemed to need a little make over. The breakfast was good and we had plenty of options. The staff were very nice - especially the staff working the breakfast each day. The shuttle driver was very helpful too. We will definitely come back to this hotel. One note - we arrived very late (1am) and there are very few food options around - an all night Wendy's and McDonald's, but no real food. You can order food to be delivered to room and waiting for you, but I thought it was too expensive. Next time I will take advantage of that option since our flights from the west always get us into Baltimore late.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 January 2012
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Thanks for posting your kind words regarding your stay at our hotel and how much you appreciate the Embassy Suites Brand. As noted in previous responses, we have a very good preventive maintenance program for the hotel. Sounds like we have missed a room and need to try and find out where you stayed to address your concerns. Glad you enjoyed all of the Brand Pillar items that help make us such a great value. Two Room Suite, Complimentary Cooked-To-Order Breakfast and the Manager's Reception. I am sorry about your experiences with finding somenthing to eat with your late arrival from the West Coast. Most Embassy's have a small "Suite Shop" and can offer various microwavable items for our guests who arrive late. Next time you stay with us, check it out - we have Stoufers and Healthy Choice options for you to enjoy. Hope to have you with us again soon. Chuck Chandler
This response is the subjective opinion of the management representative and not of TripAdvisor LLC