We had a reservation for several weeks and arrived at 12 midnight. The lobby desk was closed down with an accordion partition pulled across the counter. We dialed a number, as indicated, on a phone in the vestibule for help. After a curt reply, a sour young woman in stocking feet and sweatpants silently walked past us into the office behind the desk. Without turning on a light or opening the partition, she barked instructions and slid paper work through the 1/8 inch opening under the partition for me to sign. She was basically not visible and very hard to hear behind the partition. Not one kind word of welcome or apology or plain human courtesy was offered. She was miserable.

When we reached the room, tired and unimpressed, we found that the toilet would not flush. Rather than deal with our surly hostess, we just went to bed.

We noted the next day that the hotel has a "creed" posted right next to the front desk which states a number of items, such as: " treat guests as you would like to be treated" Among others.

The person at the front desk the next morning was very pleasant.
However, I would never return to this hotel. The accommodation itself was very basic with outdated tv and amenities and the beds were uncomfortable.

I checked in late at night. My key card didn't work on the first go round, so I had to haul everything back downstairs to get the clerk to help me unlock my door.The room is comfortable but housekeeping isn't offered every day. It was a pain to have to trudge after clean towels and after a few days the room became dismal because of the pile of towels sitting unattended in the bathroom. The last night of my stay I got no sleep due to some night owl partiers that seemed to come alive at 11 PM and the noise was unabated until around 4am. I was literally too exhausted to complain and I was afraid to drive back to the airport in my sleep deprived state the following day but somehow managed it. Staff was friendly and helpful, but this was not acceptable lodging. It was no lie to say I heard everything that was going on in the next room.

This property was not well constructed so noise really travels in it. If the person across the hall shut (not slammed, shut) his door, the paintings on the walls of my room rattled. Do not book a room here if you're looking for a good's night sleep, because you won't get it.

Also, rooms are only cleaned once a week based on when your stay begins. Because I started out thinking I would only stay a few day and ended up staying a week, my room never was cleaned during a 10-day stay. I pointed this out to the front desk while the housekeeping staff was present, and the housekeeper refused to clean it because it wasn't on the schedule for the day. Because there is no housekeeping service over the weekends, the halls and lobby end up looking pretty seedy because no one is sweeping or vaccuuming. Someone spilled a drink in the elevator, and it stayed there all weekend.

I was disappointed in the Extended Stay America in Lexington Park. The hotel does not seem to be well insulated, and sound really carries. It was not too bad when the hotel was not completely full, but at the end of my stay the hotel filled up with families whose nearby homes had lost power in the aftermath of the rain spawned by Hurricane Ernesto. At that point, the amount of noise in the hotel greatly increased and it was impossible to get any sleep.

The common areas of the hotels were also not kept clean. Some sort of drink that was spilled in the elevator remained there for three days. It proved to be impossible to get maid service, which is not provided every day, booked when it was needed over the Labor Day weekend.

There are better choices in Lexington Park.