We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to BEST WESTERN Capital Beltway

BEST WESTERN Capital Beltway – reviews, photos

2.5 of 5
5910 Princess Garden Parkway, Lanham, MD 20706
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN Capital Beltway
Ranked #1 of 3 hotels in Lanham
3.5 of 5 stars 122 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

122 reviews from our community

What travellers say about this hotel
  • Metro station(8)
  • Rooms are clean(4)
  • Very nice(4)
Traveller rating
    21
    27
    22
    18
    34
Only show reviews for Family (39) | Couples (23) | Business (15)
Date Rating
Statesboro
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
“Great Place to Stay Near D.C.”
4 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

On three occasions in the past two years, we have been in the Washington/ College Park area for business and research purposes. We like this big, old hotel that Best Western has restored to a neat, almost elegant, hotel. It has about 8 or 9 floors, and has several amenities: a neat little gift shop, a huge swimming pool (indoors) and ample free parking. The complimentary breakfast is one of the best we've had anywhere: eggs, bacon, sausage, oatmeal, waffles, cereal, toast, muffins, fruit, milk, juice, and excellent coffee. I almost forgot to mention the grits (yummmmy!). The hostess, Josephine, was on duty for all three trips. Since we usually stay here for the better part of a week, we felt right at home. We've met guests from Europe and Asia, as well as Americans from numerous states. Driving to College Park is fairly easy and within about 15 minutes (counting traffic typical of a metro area). Getting to DC is a cinch via the Metro. The complimentary Best Western van actually takes guests to and from the subway station just a couple of miles or so away– the last one on the line. Service starts at 8:00 AM. Once you are on the Metro, you really have it made: quick and easy access to government buildings, museums, galleries, etc. When we board the subway back to the motel in the evening, we use our cell phone to notify the hotel when we will arrive at the Lanham Station, and they usually are able to meet us without any delay. Once or twice we were in a hurry and caught a cab to the hotel. There is an excellent Red Lobster across the street (just two or three blocks) and a variety of places to buy fast foods, groceries and other needs. We've stayed here three times, and our only complaint is that party-goers at the club on the main floor occasionally can get a bit loud and boisterous around midnight on Fridays and Saturdays All in all, the hotel certainly meets our needs. It is located right on the interstate beltway, and getting out of town is a whole lot easier than staying in a downtown, expensive hotel. We usually tell the guest clerk that we want a quiet room, away from sound of the elevator and ice machines. Only once did we have a room that was sub-par, but that was early when the hotel had not completed its renovation. We have stayed in other places: Alexandria, Falls Church, and downtown, but our three separate weeks at this hotel convinced us to make it our choice stop when we are in the D.C. area.

Room Tip: Corner rooms tend to be cheerful, and rooms on the north side are quieter. Try for a room near the e...
See more room tips
  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Altamaha about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW CapitalBeltway, Guest Relations Manager at BEST WESTERN Capital Beltway, responded to this review
10 February 2012
Dear Alabama,

Thank You for taking the time and consideration to let us know about your experience at surrounding your recent visits to our hotel. It means a lot to us when we receive such honest and informative reviews of our property. You are correct, we have a total of 8 floors including the Basement and Penthouse level. I am pleased to hear that you enjoy having breakfast with us. We do serve a Deluxe Continental Breakfast which includes eggs, oatmeal/grits, assorted cereals, muffins, pastries, toast etc, pancakes/waffles, coffee, tea, juice, and fresh fruit. We do apologize for our guests that visit the lounge and the inconveniece it proposes on you whenever they become loud. We have people in place to regulate such behavior and will continure to put more effort in this matter until we see significant improvement. We encourage our frequent guests to request the specific type of room they would prefer so that we can be sure to meet their needs, and I thank you for doing that. Thank you once again for your excellent and detailed review and hope to see you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“if only it were closer to the train station”
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

The hotels in the city centre of Washington DC are extraordinarily expensive and we were hesitant to choose the outer suburbs of the city as we'd heard varied reports about the safety of certain areas and poor reviews of hotels that were in safer areas, so we had to decide between staying in Alexandria in Virgina, which has a metro train running to Washington DC and is apparently a very nice area to stay in or Lanham in Maryland, which is close to New Carrollton metro station which is also serviced by Amtrak. We chose this hotel because then we didn't have to take our luggage all the way through Washington to Alexandria. Unfortunately though, the train station is a 5-10 minute drive (depending upon traffic) from the station. The hotel offers a free shuttle service hourly to and from the train station but if you miss it you have to catch a taxi cab. With regard to location and the fact that we were doing all of our activities in Washington DC, if we went back, we would probably choose somewhere closer to the city because even though the area around the hotels closer to the city can be considered to be in unsafe areas, we didn't go outside this hotel either so it wasn't probably something we should've worried about.
Aside from location, our room had 2 double beds and as we only used one of the beds for sleeping, we had lots of room for our luggage. The room contained a good-size bar fridge, a microwave and had air-conditioning that we could adjust ourselves instead of being centrally-controlled. The bed was comfortable but the pillows were square-shaped and were too firm for me.
Breakfast included: juice (orange, apple), tea, coffee, waffle iron, 3 types of cereal, pastries, muffins, bread and toaster, precooked scrambled eggs, french toast and porridge.
We stayed here for two nights and would stay again if it were close to where we wanted to spend our time.

Room Tip: Ask for a room facing away from the road as we had road noise but I don't know if the other room...
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Sarah K about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW CapitalBeltway, Manager at BEST WESTERN Capital Beltway, responded to this review
3 February 2012
Dear Sarah K

We cannot begin to thank you for such an honest and informative review of our property. The pictures and details are a very helpful to other travelers on this site. I do apologize that the metro transit time was such a long ride for you. Our shuttle usually arrives at the metro station within less than 5 minutes, as its less than 2 miles away. I am pleased to hear that our in room amenities such as microwave and refrigerator, self controlled ac/heat unit met your needs. I hope that you will return to us soon. Though we cannot change our location we can always promise to provide you with consistency and great customer service. Thank you once again for your superb review and hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Happy Camp, California, United States
1 review
1 helpful vote 1 helpful vote
“Need Renovation”
2 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

The staff service was good. But the hotel and rooms are in need of renovations. The first room that was given to me on the 6th floor was located directly across from the elevators. I could hear the elevator doors open and closing every time some one used them. The ceiling above the elevator and next to the room showed water and rust damage and was in need of serious repair. I immediately requested another room and was accommodated. The bathroom was also small when the door opened it almost hit the toilet.

Room Tip: Rooms located in the middle of the floor are quieter.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Michele C about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Guest Relations Manager at BEST WESTERN Capital Beltway, responded to this review
17 November 2011
Dear Michele C ,Thank You for taking the time and consideration to let us know about the circumstances surrounding your recent visit to our hotel. Please accept our sincerest apologies for any inconsistencies in service you experienced during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Lanham hotels

Embassy Suites Chevy Chase Pavilion
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d84062?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Madison
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d84122?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Palomar Washington DC, a Kimpton Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d84093?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hilton Garden Inn Silver Spring North
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1852851?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Residence Inn Alexandria Old Town
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d259633?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Columbus, Ohio
1 review
“Feedback”
5 of 5 stars Reviewed 10 November 2011

We were totally happy with this hotel and staff. We used the van transportation every day to get to the metro to go into Washington DC. It was very efficient. All of the employees that we encountered were very professional, knowlegeable and nice. We enjoyed the continental breakfast. Our rooms were clean and comfortable.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sharon E about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Guest Relations Manager at BEST WESTERN Capital Beltway, responded to this review
17 November 2011
Dear Sharon E, Thank You for taking the time to comment on our hotel. We appreciate your business and look forward to accommodating you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
melrose,ma
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Recent stay”
4 of 5 stars Reviewed 5 November 2011

We almost rebooked based on previous reviews; glad we didn't. The lobby is beautiful and welcoming; it was ideal for a late evening discussion with a foreign family about driving north. Our room was clean and updated; the bathroom was clean and basic. Noise on the floor varied; Wed was very loud until 1 AM but Thurs was very quiet. The breakfast room has seen better days, but the buffet was excellent. The pool is very basic; we agree with the condensation comment. At no time did we encounter any of the smells other reviewers mentioned. The shuttle to the Metro was terrific; front desk staff very helpful.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask meemawMelrose_ma about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Guest Relations Manager at BEST WESTERN Capital Beltway, responded to this review
17 November 2011
Dear meemawMelrose_ma, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN Capital Beltway also viewed

Metro Points Hotel - Washington North
3 of 5 stars 168 Reviews
New Carrollton, MD
Show Prices ABS:HotelCheckRates-d93605?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Howard Johnson Washington DC North/BW Parkway
Show Prices ABS:HotelCheckRates-d83978?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Days Inn Lanham
3 of 5 stars 23 Reviews
Lanham, MD
Show Prices ABS:HotelCheckRates-d217008?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 3 hotels in Lanham, ranked by popularity »

Been to BEST WESTERN Capital Beltway? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Capital Beltway

  • Best Western Hotel Lanham
  • Best Western Lanham
Address: 5910 Princess Garden Parkway, Lanham, MD 20706
Price range (per night):* INR3,914 - 7,549

Owners: What's your side of the story?

If you own or manage BEST WESTERN Capital Beltway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Capital Beltway
Show the lowest price for this hotel (from our partners)
Show Prices