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Clarion Hotel and Conference Center Hagerstown – reviews, photos

2.0 of 5
901 Dual Highway, Hagerstown, MD 21740
Hotel amenities
Clarion Hotel and Conference Center Hagerstown
Ranked #14 of 21 hotels in Hagerstown
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    31
    14
    5
    6
    3
Date Rating
Western,MD
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Not Impressed”
2 of 5 stars Reviewed 9 January 2012

Check in took a long time, no elevator to second floor, had poolside room reception at pool had very loud music, pool closes at 9PM but my 8 year old couldn't use it anyway as reception was there. Next morning on way to ok breakfast pool was cloudy and had 100s of white things floating in it. Called front desk and they looked and closed pool until maintanence could come,that was at 10AM pool was still closed in evening, still no swimming for my disappointed 8 year old. when they did renovations they forgot commode seats, mine was peeling. Iron leaked water out of bottom all over my ironed clothes when I left it there to cool while we ate breakfast. Had to turn on heat to dry them.Would not stay again!!!!

Room Tip: Away from pool would rather see parking lot than hear loud music!
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask tony20fan about Clarion Hotel and Conference Center Hagerstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schenectady, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great Stay and service”
5 of 5 stars Reviewed 6 December 2011 via mobile

Rooms were very nice and clean
Pool was awesome and grounds were great
amount was very reasonable

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John O about Clarion Hotel and Conference Center Hagerstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark, Delaware
1 review
1 helpful vote 1 helpful vote
“Nice Hotel, but Bedbugs!!!”
3 of 5 stars Reviewed 26 November 2011
1
person found this review helpful

I want to start by saying this is a pretty nice hotel. However, most of the fitness equipment doesn't work, and one of our group found bedbugs in their room (Rm 156). There were blood spots from the bugs found in the morning and upon investigation - many of the actual bugs found under the mattress and at base of bed. The hotel refunded 100% of the two nights, but after a lot of discussion.

Also, we had some key card problems that had to be dealt with and the repair of a toilet tank assembly. 4 rooms, 2 nights. Overall, our group enjoyed the stay - but the owners/management are not very sharp. There was a manager that was a Breakfast Voucher "policeman" each morning. Funny.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Tobe W about Clarion Hotel and Conference Center Hagerstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Top Contributor
65 reviews 65 reviews
Reviews in 46 cities Reviews in 46 cities
15 helpful votes 15 helpful votes
“Nice Hotel. Quiet. Small. (Very Small Rooms.)”
4 of 5 stars Reviewed 26 November 2011

Nice Hotel. Plenty of parking. I was on the Pool/Atrium side, so it was not so quiet, but that's what ear plugs are for. I wasn't disturbed by the noise as it was not very loud. Just a lot of kids having fun at the pool.
Otherwise, nice stay.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pro Coach O about Clarion Hotel and Conference Center Hagerstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cortland, NY
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
46 helpful votes 46 helpful votes
“The Restaurant Makes this place Worth the Stay”
4 of 5 stars Reviewed 16 October 2011

We stayed at the hotel for the 2nd time. Unfortunately the beginning of our stay was not very friendly as the front desk person (male) was not really interested in working or being friendly that day. The front desk is the face of the hotel-and the person working should be upbeat and friendly to convey appreciation of the guests. We had booked and had confirmation of a room with a King bed. Upon arrival we were placed in a room with 2 beds. The front desk person did change it. It is also important to note that a safe fee is automatically included witht the room. It can be removed if you are not using the safe.
Our room was fine. The bed was comfortable and the room was clean. One of our towels was dirty...but we know that can happen and we just didn't use it. Coffee maker and refrigerator were in the room, and the room was very spacious. The Wifi worked very well.
We had dinner at the adjoining Barefoot Bernies. We have been here 3 times, and it was actually the reason we decided to stay at this hotel last year for the first time. I did write a review of the restaurant-which we absolutely love!!
Breakfast in the morning was a little different this year. We were given coupons that they have signs all over the place that they will be collected. We brought ours to breakfast, but noone asked for them. Breakfast was the usual fare-waffles were good. There was not any fresh fruit-but they did have a fruit cocktail type offering.
Overally, we may have given this a 5 star had the front desk check-in person been friendly and welcoming. We were excited to be there, and it quickly took the wind out of our sail. On the contrary, when we checked out in the morning the girl was very nice and friendly. If you have any questions we would be glad to answer them.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LauralP about Clarion Hotel and Conference Center Hagerstown
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Additional Information about Clarion Hotel and Conference Center Hagerstown

  • Clarion Hotel Hagerstown
  • Clarion Hagerstown
  • Hagerstown Clarion
Address: 901 Dual Highway, Hagerstown, MD 21740
Price range (per night):* INR4,530 - 6,878

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Clarion Hotel and Conference Center Hagerstown
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