We went home to Hagerstown to visit my family for New Years and decided to book a room at the Ramada. We looked at a few different places but this one seemed to fit what we needed as we were traveling with my 2 children. I knew of the hotels reputation not only from TripAdvisor but because I grew up in Hagerstown. The staff was very nice from the moment we checked in on Friday night...mind you this was New Years weekend so they were very busy with functions going on. The room was very clean and had everything we needed for the weekend, you could tell they take pride in the hotel. Since we were staying three nights we opted to only have housekeeping refresh our towels, take out the trash and refresh the toiletries. We were still in the room when she came to do so and she was very polite, quiet and speedy so as to not disturb us while our family was visiting for a few. The free continental breakfast was delightful...my son LOVED the waffles! We left a comment card when we checked out and I received an email response from the manager which was very much appreciated. We will definitely stay here again in the future and have reccomended the hotel to a few friends and family. Job well done!!
- Plaza Hotel Hagerstown
