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BEST WESTERN Kent Narrows Inn – reviews, photos

3101 Main Street, Grasonville, MD 21638 (Formerly Comfort Inn Kent Narrows)
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BEST WESTERN Kent Narrows Inn
Ranked #3 of 5 hotels in Grasonville
3.5 of 5 stars 53 Reviews
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53 reviews from our community

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Date Rating
Ocean City, Maryland
Reviewer
4 reviews 4 reviews
“Very Nice and Pleasant Stay”
5 of 5 stars Reviewed 1 December 2011

What a Wonderful and peaceful stay. Very Nice Employees that could not do enough for me and my guest to make sure our stay was very nice.
The Breakfast Room is a great place to start your day with a very nice hostess who attends your needs if any is needed. Great Food selection and you feel safe in this clean and well kept Hotel.
Hats off to the Management for making sure our stay was a very pleasant one. Will stay there again and the room rate is a very Good Bargain.
Plenty of parking and plenty or Restaurants in the area in which the front Desk and Manager were so glad to provide us. All and all we want to Thank the Best Western for their hands on attention in this Pet Friendly Hotel.
I enjoyed watching the boats go out into the bay from my window in the Morning, while having my coffee, I made in my room. Thanks JW

Room Tip: Bay Side to watch the boats and fisherman.
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Older motel- average stay for the money.”
3 of 5 stars Reviewed 23 November 2011

Arrived at 10 p.m. on a Thursday night. Could not find a single restaurant open except for Taco Bell and DQ. The hotel is old but has been refurbished. Left at 5:30 the next morning. The breakfast bar did not open until 6:30- only thing available was coffee for guests. Nothing fancy. Service personnel were adequate. Overall- it was a $ 50.00 room for about $100.00. If I was planing to stay longer than I did- it would have been at the Hilton Garden next door.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Hall, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review
29 November 2011
Thank you for your review of your recent stay at the Best Western Kent Narrows. We are so sorry to hear that you arrived in the area late and weren't able to enjoy one of the fabulous restaurants that are within walking distance of the hotel. You are correct, after 10pm on a Thursday night, the dinner options are more limited. However, in addition to the "fast food" options, there are a few great local dock bars/restaurants that do have late night menus available after 10pm.

While we are not one of the newest hotels in the Kent Narrows area, you are correct that we have "refurbished" the hotel. Each year we work on special projects to keep the hotel fresh and up-to-date. For example, this year we installed new carpeting and flat screen televisions in all of our guest rooms.

We would have loved for you to be able to enjoy our breakfast in the morning...it is Fabulous! Our complimentary breakfast includes cereal, fresh fruit, yogurt, breads and pastries, egg patties and sausage patties, make-your-own waffles, sausage gravy and biscuits, juice and coffee. Plus our breakfast hostesses serve up some great Southern Hospitality - everyone loves them!

We would love for you to try our hotel again when you are in the area and have more time to stay, so you can truly enjoy all that our hotel (and area) has to offer. The next time you come - be sure to bring your bathing suits - we have a wonderful indoor pool area that also includes a hot tub and sauna.
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Littleton, NC
1 review
2 helpful votes 2 helpful votes
“"A wonderful stay, in a wonderful place"”
5 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

My wife and I were traveling to New Jersey on Friday and we decided to leave late afternoon, on Thursday, and travel to Kent Narrows, Grasonville, MD for seafood that evening as we had planned to visit the nearby outlet mall Friday morning before traveling to New Jersey. We stayed at the Best Western in a newly renovated guest room and our accommodations were perfect. The room was spacious and very clean. The bed was so comfortable that we decided to sleep in on Friday and visit the outlet mall on the way back from New Jersey. The staff was extremely hospitable, particularly the breakfast attendee. A great hotel, at a great price, in a great area...spread the good word about this wonderful stay and place!!
Stayed Thursday, November 3, 2011, traveled with wife.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Will not return”
2 of 5 stars Reviewed 5 October 2011

We stayed here for a nearby wedding since the Hilton Garden Inn was completely booked. We requested a non-smoking room, but had a smoking room because they were at capacity. The room smelled disgusting and I could barely breathe. I called down to complain, but the phone was out of order. Besides, they were at capacity. The hair dryer started smoking when I turned it on, great. The heat lamp in the bathroom did not turn off, even though it had a timer. Both of these things aren't fire hazards at all? Lobby had free burnt popcorn, but I guess we just came late. The bed was VERY uncomfortable. Coffee maker in the room seemed like it has never been cleaned.

There were some pros - there was a pool! It was small, but still a pool! The tv in the room was very nice, flat screen and was very new. They also had HBO, which I guess more and more hotels have that now. The room was also pretty much clean, not spotless, but overall clean. The room was also quite big - there was enough space for a sitting area and a king sized bed. The front desk staff and housekeeping staff were also very friendly.

We paid a LOT for this experience, as it was during a weekend where everyone had weddings, it seemed. We went over to the HIlton Garden Inn the next day for breakfast and I couldn't believe it was only an extra $40 to stay there (we had friends who told us what they paid) - it just seemed so much nicer.

I don't know what I expected from a Best Western, but I will never return to this one or another Best Western.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“STAY HERE BEFORE AND WE'LL BE BACK”
4 of 5 stars Reviewed 8 September 2011
1
person found this review helpful

We have a family reunion every year in Grasonville, and stay at the Best Western. To our surprise they put in new carpets, a flat screen TV and much more. The place really looks great. We are looking forward to next years reunion. By the way, the staff is more than helpful and lets not forget about the breakfast which consists of everyone's dietary needs. Again nice place to stay and have fun.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN Kent Narrows Inn

  • Best Western Grasonville
  • Kent Narrows
  • Grasonville Best Western
Address: 3101 Main Street, Grasonville, MD 21638 (Formerly Comfort Inn Kent Narrows)
Price range (per night):* INR7,381 - 15,266

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BEST WESTERN Kent Narrows Inn
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