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Extended StayAmerica Washington - Germantown – reviews, photos

2.0 of 5
12450 Milestone Center Dr, Germantown, MD 20876
Hotel amenities
Extended StayAmerica Washington - Germantown
Ranked #2 of 4 hotels in Germantown
4.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    9
    2
    0
    3
    5
Date Rating
Seoul, Korea
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Dont Stay Here!!!!! Splurge For Better!!!!”
1 of 5 stars Reviewed 10 September 2007

The smell. Oh my god...the smell. That is all I can tell you. The hotel looks really nice outside and it seems to be situated in a nice area. But inside is very different. From the moment you step off the elevator on your floor, a smell that can only be described as dirty feet, soiled underwear, cat-piss and body funk attacks you while you frantically search for your room. After you find your room and get in using your 1970 style key that looks like a punch card from the first computer ever built, you find that your room smells just as bad. There is no escape. It's in the carpet, the curtains, the bed cover, the chair the pillows. We bought two plug-in air fresheners and a can of lysol and its still horrible. Opening the windows only lets a breeze flow across the nasty curtains and pushes the smell on you more.

If you smell bad, go ahead and stay here...you probably won't notice. If not, heed my warnings!

I am staying here now. I want to check out but I have soooo many bags. God help us~~! Someone send oxygen tanks!

  • Liked — Bright lighted parking
  • Disliked — The SMELL~~!!
  • Stayed September 2007, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Perry, ON
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“OK, but...”
2 of 5 stars Reviewed 28 March 2007

My wife and I, and another couple stayed here on our way south and back. The first night, the toilet in our friends' room didn't work. They were moved to another room, but the room key they were given didn't work, so staff let them in with a pass key. Not a big deal except for the fire in the laundry room next morning at 6:00. They were locked out and there is no one on the front desk before 7:00 a.m. Fortunately, they could come to our room. Our stay on the return trip was uneventful.
We booked through Hotwire and got a very good rate. If you're staying just overnight, this is fine. I would definitely not want an extended stay here or to pay the regular price.

  • Liked — Low price through Hotwire
  • Disliked — Lack of service. Problems with room.
  • Stayed March 2007, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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A TripAdvisor Member
Melbourne, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
“Left after five hours in this horrible hotel”
1 of 5 stars Reviewed 3 September 2005
4
people found this review helpful

This hotel is just plain scary. It's located in a nice residential neighborhood and I did not expect this to be a bad experience. I am a frequent business traveler and booked this hotel because having a full size fridge is important when staying at a hotel for a week. The front desk people were non existent. After standing in the "lobby" for about 15 minutes I used my cell phone to call the hotel hoping someone was in the back room and would answer the phone. After getting the answering machine, I wandered around and found the staff break room. A member of the poorly mannered staff finally got up to check me in. The hallways smelled of burnt pasta sauce and the carpets, elevators etc were very dirty. The hotel is very loud and the parking lot was being used for a keg party. Apparently displaced local residents use this hotel for temporary housing. Or at least that's what I was told. By the time night arrived the cars were surrounded by people partying and leaning on the cars. The worst part was when I went downstairs to complain, a sign was posted stating no desk clerks were available after 9:00pm. Needless to say I grabbed my suitcase, left my food in the fridge and got out of there. The next morning I went back and explained why I left. My money was refunded without any problems.

  • Stayed August 2005, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Extended StayAmerica Washington - Germantown

  • Extended Stay America Germantown
  • Extended Stay Germantown
  • Germantown Extended Stay
Address: 12450 Milestone Center Dr, Germantown, MD 20876
Price range (per night):* INR5,983 - 6,934

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Extended StayAmerica Washington - Germantown
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