We reserved a room online approx. 2 weeks ahead, confirmed our reservation the night before. We were told by a girl that worked at this hotel that we were NOT given a ground-level room, as we requested and she even gave us our room number. When we arrived, we called to tell them we were in the area and that we would be there around dinner time to check-in and we were assured our room was reserved for US. When we got there to check-in, our room was given away to someone else, and were were given a ground-level room! PLUS, the bed looked dirty and the windows were NOT locked. You can't trust a word they say to you on the phone.....go somewhere else.

After driving for 14 hours with a school Odyssey of the Mind team we arrived to find they had given our rooms away to people who had wanted to EXTEND their stay. Needless to say that was more than problematic. They tried to send us to their sister property and we spent 2 hours with no bathroom for the kids, no place to sit down and standing in the lobby waiting for a room. We made our reservations almost a month ahead of time(short a month by 2 days.) Secured our block of rooms with credit cards, and called the day before we left to make sure everything was in order. Told by the manager, Alyssia, it was and they " anticipated our arrival". Our whole trip was crippled due to the fact that the team and families were seperated and staying at various locations. Beware of their unwritten policies regarding YOUR reservation!

The biggest flaw of this property is that it is located away from the nearest highway interchange. It is visible from I-270, but you have to wind through some residential neighborhoods to get to the property. The standard (small) highway department signs were adequate to guide you there, if you were alert to them.

Everything was clean and in working order, and this included the kitchen implements. The staff was friendly and efficient. The room was quiet with no hint of highway noise. The price was reasonable, especially for this part of the world. I’d stay here again.

I was delighted with this hotel. Clean room and kitchen.
The location was excellent, the staff both helpful and friendly and was just the hotel we wanted and I would certainly recommend this establishment to anyone visiting Maryland. I got great help in trying to make bookings and directions etc. Very happy and pleased