Did not have the experience at this hotel that I expected from a Holiday Inn.
The positives:
Lobby and room furnishings were nice looking and modern and appeared recently updated.
The typical breakfast buffet was decent and plentiful with a good variety of hot and cold items. Actually more than I expected.
The negatives:
We had two rooms and both were very musty/humid smelling/feeling. Not sure why. There was just an over all body or smoky odor. Can't put my finger on it. Thought the air conditioning would help but did not. We got used to the smell eventually.

There was a shortage of towels and even when we called for towels, one night they never came and another night they came long after they were needed. The one evening when we called for towels (around 10PM) the phone kept ringing and ringing. We had to call the front desk several times before anyone answered and it was as if they were bothered that they had to take our call. Seemed like there was no one at the front desk for a long period of time in the evening. Did not feel safe.

The small indoor pool was poorly furnished if you wanted to sit down to watch your kids swim. There were just a very few chairs (not enough for the adults) so it was uncomfortable unless you were actually in the tiny pool. There were also no pool towels available if you came to the pool late in the evening. If the pool is open for use there should be towels available!

There were many times either later in the evening or in the morning when the front desk was unattened for longer periods than should be at a hotel. We witnessed this both mornings while eating breakfast in the lobby around 9:30AM. We saw people wait at the front desk for service for up to 5 minutes or so before a girl would appear from the back room. This just felt odd. At one point a man came up to the front desk girl when she was there (around 9:30AM) and after chatting he put his arm around her and they walked to the back room and the front desk was again unattened. Normally no big deal but the whole thing was not professional especially when the front desk did not appeared to be properly manned. This whole issue just lent a feeling of poor security and service in a way.

Just stayed at this hotel for two nights while doing business in the area. A couple of weeks ago I stayed at the Hampton Inn which is a couple of doors down from the Holiday Inn and I must say, the Hampton is a little better. The Holiday Inns rooms were not as big or as comfortable as the Hampton's. Their breakfast was just okay and the front desk personnel were average. Also this location is much closer to the road and all the traffic noise.

I have had the occasion to stay at several other hotels in this area on business. I can't imagine why I had not discovered this HIE! Very neat & clean and front desk personnel, especially Sharon, were absolutely fantastic to deal with even though they were very busy. Thank you Sharon! Indoor pool & spa were nice even though I did not have the chance to use them. Room was neat & clean and pretty quiet.

Bad weather and traffic had several of us getting off I-95 slightly irritated and very tired at 1am. The night desk clerk (I think his name was Derric) was AMAZING. He multi-tasked while he checked one in, printed another's check-in agreement, created another one's keys. . . and so on! He did it with a smile and true passion for pleasing his guests! Then when I called for front desk manager to compliment him, she, too, was amazingly kind and grateful for the call and compliments for her staff!

My room was incredibly clean and the temperature was just perfect. Hotel was quiet and the best price amongst quite a few other chains located on the same road. Was about 20% cheaper, but certainly with the best hospitality, even from the answering of the phone while I tried to find a room!