The Good: Suite was very roomy, full size kitchen and fridge. Beds and pillows were very
comfortable. Would have been exceptional except for the following.
The Bad: Toilet in one of the bedrooms did not flush properly. Tank would not refill after flushing. Had to open tank and push float down to refill tank with water. Heating unit is contained in a utility closet located in the bedroom. Unit was load enough to wake you up
everytime it cycled on.
The Ugly: We were given a smoking room even though we had requested a non-smoking one. Front desk said they cannot guarantee a non-smoking room.
As soon as the elevator doors opened on the 3rd floor you were over whelmed by the odor of smoke We had to spray Fabreeze in our room before we even could unpack.
The carpets and the sofa had cigarette burns on them, etc.
Learned a lesson: will never book a room again unless the hotel will guarantee a non-smoking room.
- Staybridge Suites Columbia
