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Comfort Inn & Suites – reviews, photos

2.0 of 5
9020 Baltimore Ave., College Park, MD 20740
Hotel amenities
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Ranked #4 of 10 hotels in College Park
3.5 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
    9
    18
    16
    11
    13
Date Rating
atlanta
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“two night stay with 30+ nights to go”
2 of 5 stars Reviewed 6 January 2012

Was only in the room for two nights but many more are to come.
First the good. I asked for a refrig and micro and they were delivered promptly and free. My room was reasonably clean. The free breakfast was good, granted I'm not too picky. Had the shuttle service drop me off and pick me up from the Metro staion for a visit to DC, the driver was prompt on pick up and very curtious. Front desk was helpfull and curtious. My room faced the rear and the view was nice. Did go bowling, its accross the street
Now the bad. Seedy charactes abound. My room was dark and tight. I'm going to ask for a king bed next time in hopes that it opens the room up a bit, suggest you do the same. The refrirg was just that, no freezer Had to ask for a tv channel line up and it was incomplete at best. The printer at the sole public computer was light print with black outs on both sides.
All in all from reading the other reviews I'm judging my stay and opinion is better than thiers. Let you know more after my extended stays.

Room Tip: Choose rear facing room.
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Filth, bugs and drug dealers”
1 of 5 stars Reviewed 30 October 2011
1
person found this review helpful

Banging doors, flies and suspicious activity all night long.

Room Tip: Go somewhere, anywhere else
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  • Stayed October 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask GatorDavid about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian Leigh, General Manager at Comfort Inn & Suites, responded to this review
7 December 2011
Thank you for the constructive criticism regarding your stay. Whereas we regret that your stay was less than enjoyable, please be assured that aggressive improvements are being made that addresses each of your concerns. Upon your return to the area, I would welcome the opportunity to showcase changes made since your stay. The team at the Comfort Inn & Suites recognizes the importance of valued travelers like yourself and establishing guest trust. We look forward to hopefully a return visit when in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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1 helpful vote 1 helpful vote
“WILL NEVER RETURN AGAIN!!!!”
1 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

I am 29years old and have stayed at WAY better hotels then this one right here....not knowing too much about the area my family and I reserved this hotel to go and see family. It was a great look because they allowed me to use my coupon for 89.99 when the original price was 130.00. When we arrived the outside and lobby looked very nice and clean, but once we got into the elevator I was ready to go home...the elevator looked like it had seen better days and the hallways to the rooms looked and felt like a dungeon. The rooms were beyond basic and the rugs have definitely seen better days. The bathrooms looked nicer than the actual room and seemed to be cleaner then the bedrooms as well. The breakfast was great! The worse part of the trip is that we stayed for two days and not ONCE did housekeeping come and clean our rooms or replenished the towels. I called down to the front desk to ask for towels they said no problem but NOBODY showed up. I happened to catch one of the housekeepers in the halls and asked for washcloths she told me NO!..like really then I figured out she didn't speak English....sigh....this was the worst stay I should have stayed somewhere and plan on doing that the next trip. If anything please stay at the Holiday Inn and Express down the street if you can or somewhere else.

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask pches_2000 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
1 review
1 helpful vote 1 helpful vote
“Ruined our trip!”
1 of 5 stars Reviewed 18 October 2011
1
person found this review helpful

After traveling for a few hours, my husband and I were excited to stay at the so-called "cozy" comfort inn. Little did we know that we were about to embark on a special journey; this was known to us as "poop on the towel".
After taking a brief nap, my husband went to wash his face. When he went to use the napkin he found brown marks on the towels which had a wretched smell. We completely urge every single one of you never to use this hotel. The manager refused to give us a refund or even a discount after the horrid site. The towel's poop actually made my husband so sick that he had to go to the doctor.
Additionally, we are observant Muslims so the staff was kind enough to let us pray downstairs in the basement, but it smelled like mildew and we could barely breathe.

  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Juliette J about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danbury, Connecticut
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“the basics”
3 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

We were not looking for anything fancy, just a basic hotel for one night to look at colleges for the day. Comfort Inn is ok. Nothing fancy, not expensive, relatively clean. Basic breakfast buffet included. Other than a couple of cobwebs in the corners the room was clean. If we go back the only thing i would change is the room location. the room we had was next to the elevator shaft and we could hear it clunking up & down until midnight or so. Otherwise we got a basic room for a good price and i was satisfied.

Room Tip: don't get room behind the elevator. Upper rooms in back view have better view.
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  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Thinman41 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Comfort Inn & Suites

  • Comfort Inn College Park
  • College Park Comfort Inn
Address: 9020 Baltimore Ave., College Park, MD 20740
Price range (per night):* INR5,592 - 8,612

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