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Courtyard Chevy Chase – reviews, photos

3.0 of 5
5520 Wisconsin Ave, Chevy Chase, MD 20815
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Courtyard Chevy Chase
Courtyard Chevy Chase
Courtyard Chevy Chase
Courtyard Chevy Chase
Courtyard Chevy Chase
Courtyard Chevy Chase
Ranked #2 of 2 hotels in Chevy Chase
3.5 of 5 stars 50 Reviews
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50 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Whole Foods(5)
  • Great location(4)
  • Holiday inn(3)
  • Hotel room(3)
  • Friendly and helpful(3)
  • High end shops(3)
Traveller rating
    16
    15
    13
    1
    5
Only show reviews for Family (18) | Couples (10) | Business (17)
Date Rating
tucson
1 review
2 helpful votes 2 helpful votes
“nice renovations...poor bistro service”
1 of 5 stars Reviewed 11 January 2011
2
people found this review helpful

The hotel renovations were excellent. A significant upgrade from the former Holiday Inn. Rooms were very nice. Unfortunately, the bistro staff is very inattentive. I was treated very poorly in my dining experience. After I waited 20 minutes for my waiter in which 4 tables in the entire bistro were occupied, i got out of my chair to look for someone to take my order. I figured I would give my server a second chance after I placed my order, however, the server simply dropped of my drink and walked away. I actually had to get up and go to the bartender to place another order as my server was nowhere in sight. Once I completed my meal, I asked my server for a check, he dropped off the check and again, failed to return. I then got out of my chair for a SECOND time to have someone run my card to pay for my meal. I never received an apology for the poor service. This is simply unacceptable. I will no longer dine at the hotel. I will also let my employer know of my experience as we have a corporate account with the hotel.

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask pakyerbags about Courtyard Chevy Chase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Nice, friendly staff, comfortable room”
5 of 5 stars Reviewed 31 December 2010
1
person found this review helpful

We enjoyed our stay at the Courtyard Chevy Chase. The hotel is relatively new, having been gutted completely from the previous owners/managers (a Holiday Inn). The rooms are nicely appointed, if rather small. Best as a business hotel, but was fine for the family. A relatively short 2 block walk to a variety of restaurants, and to a wonderful Whole Foods supermarket with in-house cafe and deli. Hotel is located on a stretch of Wisconsin Avenue known as DC's answer to Rodeo Drive.

  • Stayed July 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bcbg68 about Courtyard Chevy Chase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, NC
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Major Heating Issues”
2 of 5 stars Reviewed 13 December 2010
2
people found this review helpful

The location of the Courtyard Marriott is excellent. The decor of the hotel is great. Check in was great. The bistro staff friendly and food was okay but that is where the service ends. The noise from the heating unit made it impossible to sleep. The tv does not drown out the noise it makes. Calling the front desk brings a blanket and apology for the heating unit not working properly. Moving to another room makes no difference as none work properly. I spent all night trying to problem solve the heater myself. Receiving free breakfast and having to tip for bad service the night before just makes you feel more like you have been totally used. Stay anyplace else but here.

  • Stayed December 2010, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask OntheroadMom57 about Courtyard Chevy Chase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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7 helpful votes 7 helpful votes
“Nice hotel, good neighborhood, but some (temporary) noise issues”
4 of 5 stars Reviewed 8 November 2010
2
people found this review helpful

My wife, daughter and I stayed here over the weekend (11/5-11/7). We chose this hotel because it is near the home of some relatives we were visiting, but the location has many other good features. It's near lots of shopping and restaurants, and there's a Metro station within a few blocks (easily walkable).

The hotel looks great -- there must have been a recent renovation. The room was a bit on the small side, but well designed, so everything fit without seeming overcrowded. I suspect the rooms may have been originally intended to hold 2 double beds rather than the 2 queens that we had (which were great -- I'd rather have the larger beds than a little extra space).

The LEED gold certification means that they have low flow fixtures in the bathroom. It all works fine (bath lovers beware -- our room had a large shower rather than a tub) but the low flow shower head means that washing your hair will take a bit longer than you expect.

Parking in the attached garage was $15/day, a necessary evil in this type of location. There is some sort of renovation or rebuilding project in progress on the garage. It generates a fair amount of noise (jack hammers removing old concrete), even on Saturday (but not on Sunday). This is obviously a temporary problem, but I don't know when it's supposed to be completed. You might be able to avoid the noise by requesting an even-numbered room (the odd-numbered rooms face the side of the building where the construction is happening), but that side of the building faces Wisconsin Avenue, so traffic noise might be a problem, especially on lower floors.

We also were bothered a bit by some mechanical noise that we believe was coming from the elevators (it was just a minor nuisance -- it didn't keep us from falling asleep). If you're particularly sensitive to that sort of thing, you might want to request an even-numbered room (the elevators are on the odd-numbered side) or a room toward either end of the hall.

I shouldn't dwell on the minor annoyances, however. Overall, this hotel served our needs very well, and we wouldn't hesitate to go back.

  • Stayed November 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jensdad about Courtyard Chevy Chase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“nice,”
3 of 5 stars Reviewed 25 October 2010
1
person found this review helpful

The recently renovated hotel is in a great location, in an upscale shoppping area (think Saks and Tiffany's ) , and near the metro. The staff was friendly and helpful. The rooms and lobby attractively appointed in tasteful modern decor.
My room on 4 was very clean, plush and comfortable, and had a spacious view. Even the hallways are upbeat and pleasant. There is a nice bar/cafe in the lobby, where breakfast is served in the morning. You can get a free cup of coffee in the lobby 24/7.
A convenience area has inexpensive snacks. My complaints: the TV froze on channel 18 which had movies. Apparently this is a problem in all the rooms and hasn't been fixed. One of the 3 elevators wasn't working. Worst problem: My verizon cell phone couldn't get a signal in many areas, but a guest told me that her AT&T worked fine.
It wasn't perfect, but I might give it another try.

  • Stayed October 2010, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NYfussylady about Courtyard Chevy Chase
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Additional Information about Courtyard Chevy Chase

  • Holiday Inn Chevy Chase
  • Chevy Chase Holiday Inn
Address: 5520 Wisconsin Ave, Chevy Chase, MD 20815
Price range (per night):* INR7,997 - 17,056

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