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Holiday Inn Express Hotel & Suites Chestertown – reviews, photos

2.5 of 5
150 Scheeler Road, Chestertown, MD 21620
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Holiday Inn Express Hotel & Suites Chestertown
Holiday Inn Express Hotel & Suites Chestertown
Holiday Inn Express Hotel & Suites Chestertown
Holiday Inn Express Hotel & Suites Chestertown
Holiday Inn Express Hotel & Suites Chestertown
Holiday Inn Express Hotel & Suites Chestertown
Ranked #1 of 3 hotels in Chestertown
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    16
    6
    6
    1
    2
Date Rating
Colmar, Pennsylvania
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Nice!”
5 of 5 stars Reviewed 8 January 2012

A friend and I visited the area to help a relative. The hotel was perfect for us girls. Two queen sized beds. Plenty of pillows. Flat screen TV. Free Wi- Fi. She gets up early and reads by the fire in the breakfast area. I get cleaned up and join her for breakfast. She does her own thing in the bathroom. We head out for day. Breakfast was really good for this type of hotel. Across the street was a grocery store and a really good restaurant. The front desk staff was pleasant and very helpful. The heat was very dry, but that's to be expected using those in-room units. Overall a great experience.

Room Tip: Our room was not noisy even though we were on the first floor.
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Contributor
19 reviews 19 reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
“Will be a returning guest”
4 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

Last time I stayed in the area, I stayed at a cheaper but totally disgusting place just outside of town...so glad I stayed at the HIX this time. It will definitely be my choice next visit

Room was of sufficient size but far from spacious. The high ceilings made it feel larger but there wasn't a lot of floor space in my room with two beds. Door didn't seem to be level on its hinges as the security bolt (the flippy/slider one) scuffs loudly against itself with every open and close of the door. Sink was slow to drain but we let them know after our first night and it had been corrected when we returned to the room.

Front desk staff was very friendly and helpful on check in. Everything in the room was very clean and in good working order. Towels were okay; better than cheap hotels but a little less quality than I'd expected. Bed linens were good, bed comfortable. Heating unit worked well, room stayed at the requested temp without varying, and unit was quiet. Oddly, no fan in the bathroom, which meant it was like a steamroom after a shower.

Room Tip: Scheeler Road very difficult for me to spot on my after-dark arrival--no streetlight. GPS tried to c...
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  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Angela Ferrell, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review
11 December 2011
We are glad to here you enjoyed your stay with us. Thank you for taking the time to say such nice things about the hotel and staff. I will share this with them, they enjoy hearing positive feedback for the hardwork. The next time you visit may I sugguest you upgrade to a two queen suite it is more spacious than a standard, with a sitting area. Please feel free to let us know if we can be of any additional help upon your next visit. Respectfully, Anglea Ferrell, General Manager
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upstate NY
Senior Contributor
46 reviews 46 reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Convenient to Chestertown ammenities, clean and comfortable”
4 of 5 stars Reviewed 22 November 2011

This is a "typical" Holiday Inn express, with good sized rooms (very clean), the bathroom was well stocked and VERY clean. The 3rd floor was very quiet, and the lady at the front desk was very pleasant. The shower water pressure was weak, and breakfast nothing special for those of us who try to avoid carb overload. Would stay again.

Room Tip: top floor is nice and quiet!
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Angela Ferrell, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review
29 November 2011
Thank you selecting the Holiday Inn Express & Suites as your hotel of choice for you recent visit to Chestertown, MD. We are glad you enjoyed you stay with us and hope we will be able to see you again in your future visits to the area. Please let me know if we can be of service. Respectfully, Angela Ferrell, General Manager
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Taneytown
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Nothing Special”
3 of 5 stars Reviewed 11 November 2011

When staying in this area your options are fairly limited. I've stayed at many Holiday Inn Expresses, and this one is just a tad below average. The tips I can give are to stay away from the bottom floor or rear door rooms. The bottom floor rooms can be 'buggy' during the late summer like when I was there and the paper thin walls leave a lot to be desired. The end room near the door was especially terrible. As soon as I checked into the room, it was the first thing I heard, so I immediately transferred to a different room and lost my King bed. This is when I was placed into the bug room. I was told my staff this is common at certain times during the year. On a final note, don't ever let this staff tell you that you can't cancel a reservation before 6pm. It's a policy with this hotel chain, and they tried on 2 different occasions to not accept my cancellation request around 4pm both times. On a more positive note, the manager was so kind to keep me from walking next door to a competitive hotel when I was told my the front desk that they did not have any King rooms available. While walking out the door, I was called by the manager who overheard and told me to come back and she gave me the King Suite at the standard room rate. To be honest, this is what really saved me in coming back. This trip was for business and I expect to be back again.

Room Tip: Avoid the bottom floor rooms or near the door at the rear of the bldg where you park
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  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Angela Ferrell, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review
22 November 2011
Thank you for taking the time to write a review, we apprieciate all feed back. I do agree with the room by the back door, it is annoying and my staff has been told to make this room the last room sold from now on. I am glad that I could rescue you from going next door. I hope your next visit is a more enjoyable and hope you have a wonderful holiday season. Angela Ferrell, General Manager
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Mexico City, Distrito Federal, Mexico
Senior Contributor
34 reviews 34 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Near to Washington College "Just one place to Sleep".”
3 of 5 stars Reviewed 29 October 2011

Just one place to sleep, the breakfast is free and "the quality is less than basic", services and hospitality are standard of the Holiday Inn. Always make your reservation with a corporate rate is almost 40% of discount; the College community only have the 15% off.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Angela Ferrell, General Manager at Holiday Inn Express Hotel & Suites Chestertown, responded to this review
22 November 2011
Thank you for the feed back, we at the Holiday Inn Express & Suites take all feed back seriouly and will look into you comments. We hope to see you in the future. Happy Thanksgiving! Angela Ferrell General Manager
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Additional Information about Holiday Inn Express Hotel & Suites Chestertown

  • Holiday Inn Chestertown
  • Chestertown Holiday Inn
Address: 150 Scheeler Road, Chestertown, MD 21620
Price range (per night):* INR6,487 - 14,427

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