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Comfort Inn Capital Beltway – reviews, photos

2.5 of 5
4050 Powder Mill Rd., Beltsville, MD 20705
Hotel amenities
Comfort Inn Capital Beltway
Comfort Inn Capital Beltway
Comfort Inn Capital Beltway
Comfort Inn Capital Beltway
Comfort Inn Capital Beltway
Comfort Inn Capital Beltway
Ranked #2 of 2 hotels in Beltsville
3.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    5
    9
    6
    3
    8
Date Rating
Cumberland, Maryland
1 review
1 helpful vote 1 helpful vote
“excellent service here”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

this is a great hotel to stay in, all the staff are great,very courtious and they always go out of their way to make sure you are well taken care of! the breakfast bar is always good as well and if you dont know how to work the waffle cooker,they are always ready to help you, with a smile.to me that means alot.always coffee on hand, as well as a computer to check your mail.the rooms are always very clean, and the beds are comfortable. I recommend this Hotel to all my friends, and those who travel alot or just want to get away. try this on, you will feel safe as well. V S women traveler!

Room Tip: get one on the front
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vick s about Comfort Inn Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn Beltway, General Manager at Comfort Inn Capital Beltway, responded to this review
10 February 2012
Thank you so much for your kind words. I am very happy that my staff has shown you the special attention you deserve as a loyal Comfort Inn guest. We appreciate your business and thank you for recommending us to your friends and family.

Johnetta Jordan
General Manager
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Silver Spring, Maryland
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Cleanliness is NOT next to Godliness...”
2 of 5 stars Reviewed 25 December 2011

I booked the room from the 23rd of Dec to 29th of Dec 2011 while I'm home for Christmas and aside from it being convenient I won't be staying here again. When I got to the room I had been traveling for over 30 hours and was tired...exhausted. I went into the bathroom and there were hairs on the floor and a footprint. I went to the front desk and asked them to please come and clean the bathroom. Took them awhile but they finally came into the room, closed the bathroom door and I'm guessing they called themselves doing something. As exhaustion settled in I crawled into bed and woke up the next morning around 4AM. When I walked into the bathroom again I noticed that now not only is the offending hair there, but there appeared to be more of what looked like pubic hair. I'm completely grossed out and go to the front desk and immediately ask them to disinfect the bathroom.

I laid all the towels on the floor so I could walk on them instead of the floor and got ready for another day. Upon returning to my room last night I went in the bathroom and looked at the floor again and still found hairs on the floor that didn't belong to me. I've given up asking since I'm staying here until the 29th...pre-paid room...so don't have much of a choice at this stage in the game. And have decided to not even ask anymore and just continue laying the towels in the floor to walk on. I have shower shoes that I wear so not really worried about that aspect of things.

Overall the staff seems nice but the housekeeping staff definitely leaves a lot to be desired. I imagine if my hotel room had pubic hairs on the bathroom floor, that mine and the remaining rooms in this hotel can use a good old fashioned disinfecting with bleach and a good general cleaning.

Breakfast is offered in this hotel and consisted of microwave sausage that was way over cooked, powered eggs, HORRIBLE doughnuts that smell like a used oil vat...spend a few more pennies here Comfort Inn and pick up some from a Dunkin Doughnuts or something...or at least come offer something that doesn't smell/taste like the back end of a car, waffles that you make yourself, and the usual cereals, mini-bagles, toast, juices, and coffee. Overall I'd say that I'd rather spend the money and go to McDonalds which is in walking distance behind the CVS/bank.

The bed is an absolutely dream...or maybe it's just because I work in Afghanistan and the sleeping quarters leave a lot to be desired there so anything looks/feels good to me.
General recommendations I'd say if you're passing through for a night it's fine but if you're doing an extended stay like me...go elsewhere. The cleanliness thing is a HUGE issue for me and I'd rate it one step up from a Motel 6!!! For the price...86USD a night you'd think they could ensure that the bathrooms are clean and free of some person's pubic hair. GROSS! DISGUSTING! and just plain NASTY!!!

Room Tip: I stayed on 1st floor, not really much a difference I imagine.
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  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MDtravelinglady about Comfort Inn Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn Beltway, General Manager at Comfort Inn Capital Beltway, responded to this review
27 December 2011
I am sorry that you were not happy with your experience at the Comfort Inn Capital Beltway. We strive to give each guest a clean and comfortable room. Our breakfast is the standard Comfort Inn offering, I am sorry you did not enjoy the selections.

I will address your concerns with the staff and we will correct the problems you described. I am very sorry that you were subjected to less than satisfactory conditions during your stay.

Please feel free to contact me directly at the hotel. I would like to address your concerns directly.

Best Regards,

Johnetta Jordan
General Manager
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Dracut, Massachusetts, United States
1 review
1 helpful vote 1 helpful vote
“This place needs to fix their bedbug problem”
1 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

My fiance and I are from Boston and for my birthday he bought me airline tickets to Washington to see the Patriots play the Redskins for the December 4, 2011 game. We checked into the hotel on Saturday December 3 and checked out on December 5. The room seemed clean and the staff was friendly. We had no issues while we were there and overall had a nice stay, until now...I woke up on Monday morning with this rash all over my arms or so I thought it was a rash, the marks on me are indeed bed bug bites. I have them on my arms, hands, feet, and face. After researching bed bug bites, I find out that the bite marks usually do not show up right away and can take 7-9 days for someone to show a reaction. I then found a website called http://bedbugregistry.com to find that the Comfort Inn in Beltsville has had 3 complaints since July of 2011, and 2 of them were in November with people having issues in rooms on the fourth floor which is the floor we stayed on. Now I have this hotel to thank for these itchy welts all over my arms, hands, feet, and face and me being paranoid that I may have brought these bugs home with me. I have not beed sleeping at night and can not stop cleaning my bedroom and mattress. Bed bugs are hard to detect and hard to get rid of. Please be warned and do not stay at this hotel. Totally unexceptable for the management of this place to be aware of the problem and still book people in these infested rooms!

Stayed December 2011, travelled as a couple
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Ask Rachel C about Comfort Inn Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn Beltway, General Manager at Comfort Inn Capital Beltway, responded to this review
27 December 2011
I am sorry that you were not happy with your experience at the Comfort Inn Capital Beltway. I assure you that the hotel is clean and safe for our guests. We have many guests that stay with us on a regular basis that have not experienced the same issues. The website you referred to is not a reliable source of information as it does not contact the hotels for confirmation and does not allow the hotels to address the comments posted.

Unfortunately I cannot address your personal experience without more information. I would be happy to speak to you concerning your stay. Please feel free to contact me directly at the hotel. (301) 572-7100

Best Regards,

Johnetta Jordan
General Manager
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Chennai
Senior Contributor
40 reviews 40 reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
“Nice Hotel, Friendly Staff, Calm & Convenient Location”
4 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

Stayed here during the last weeks and enjoyed my stay.
The staff were friendly, the property was well maintained.
The fitness center was good, though small. The pool could not be used since it was outdoor and closed.
The breakfast was the usual Comfort Inn food with the Waffles etc.
Lots of shopping and restaurant choices close by.
Overall, a nice place - good value for money.

Room Tip: Go for rooms on the main building - only they have the easy elevator access
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  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MArasu2000 about Comfort Inn Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn Beltway, General Manager at Comfort Inn Capital Beltway, responded to this review
3 January 2012
Thank you for your wonderful feedback! I am happy that you enjoyed your stay. Please come back to visit us again. Our pool will be open from Memorial Day to Labor Day. We hope to see you then. Thanks again for staying, we appreciate your business.

Sincerely,

Johnetta Jordan
General Manager
Comfort Inn Capital Beltway
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1 review
1 helpful vote 1 helpful vote
“Big bang for the buck”
5 of 5 stars Reviewed 20 December 2011 via mobile
1
person found this review helpful

I've stayed in this hotel a couple of times and the rooms are very clean, bathrooms spacious and the hallways neat and quiet. Complimentary breakfast is very good and the staff very helpful. Will be back.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask yakee about Comfort Inn Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Inn Beltway, General Manager at Comfort Inn Capital Beltway, responded to this review
27 December 2011
Thank you for staying at the Comfort Inn Beltsville. I am happy that you were satisfied with your stay. I will share your comments with my staff. They will be happy to hear that you a positive experience.

I appreciate your business and hope you, your family and friends will stay at the Comfort Inn Capital Beltway again if you return to the area.

Johnetta Jordan
General Manager
Comfort Inn Capital Beltway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Comfort Inn Capital Beltway

  • Fairfield Inn Beltsville
  • Fairfield Beltsville
  • Comfort Inn Beltsville
  • Beltsville Fairfield Inn
  • Beltsville Fairfield
Address: 4050 Powder Mill Rd., Beltsville, MD 20705
Price range (per night):* INR5,983 - 7,717

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